Warehouse Returns Specialist (RMA Processing) Warehouse Returns

Focus Camera; North Brunswick Township (NJ); On-site; USD 38,000 - 46,000; Full time

Job summary

Focus Camera is seeking a Warehouse Returns Specialist (RMA Processing) in North Brunswick, NJ to manage customer returns efficiently.

You will verify items, match serial numbers, assign disposition, and maintain records within 24 hours of receipt. The role requires physical ability to lift 50+ lbs and attention to detail in a fast-paced warehouse environment.

Qualifications

• Attention to detail and organizational skills are essential.
• Experience or familiarity with warehouse processes is preferred.
• Ability to lift and move items weighing 50+ lbs is required.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Process incoming customer returns within 24 hours of arrival at the facility.
• Inspect returned items to confirm they match the original product sold.
• Verify serial numbers against manufacturer packaging and system records.
• Assess product condition (new, used, or damaged).
• Determine disposition of returned items: Used → testing/inspection; Damaged → RTV bin.
• Maintain accuracy and updates in return documentation and systems.
• Follow procedures for handling and tracking returned merchandise.

Skills

Attention to detail

Organizational skills

Lifting 50+ lbs

Inventory/warehouse knowledge

Fast-paced work

Job description

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Warehouse Returns Specialist (RMA Processing) Warehouse Returns

Full Time North Brunswick, NJ, US

Job Summary:

Responsible for processing customer returns (RMA – Return Merchandise Authorization) in a timely and accurate manner, ensuring all returned items are verified, documented, and routed appropriately within 24 hours of receipt.

Key Responsibilities:

• Process incoming customer returns within 24 hours of arrival at the facility
• Inspect returned items to confirm they match the original product sold
• Verify serial numbers against manufacturer packaging and system records
• Assess product condition (new, used, or damaged)
• Accurately determine and assign disposition of returned items:
  • Used items → send to testing/inspection team
  • Damaged items → route to RTV (Return to Vendor) bin
• Maintain accuracy and attention to detail in all return documentation and system updates
• Follow company procedures for handling and tracking returned merchandise

Requirements:

• Ability to lift and move items weighing 50+ lbs
• Strong attention to detail and organizational skills
• Ability to accurately identify product condition and discrepancies
• Basic understanding of inventory or warehouse processes (preferred)
• Ability to work efficiently in a fast-paced environment