RMA & Inventory Specialist - Ultrasonic Welding Tech

Herrmann Ultrasonics Inc.; Bartlett (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid holidays

Yearly bonus

Job summary

Herrmann Ultrasonics is seeking a RMA Coordinator/Inventory Specialist to join our team. You will manage repair intake, coordinate lead times, and oversee inventory flow for in-house repairs. Strong communication with customers and internal teams is essential.

Ideal candidates have 3+ years of experience, proficiency in MS-Office, and familiarity with ERP and shipping processes. This role supports our operations in Bartlett, IL with competitive benefits and career growth opportunities.

Qualifications

• 3+ years of relevant work experience.
• Associates or Bachelor’s degree is a plus.
• Strong verbal and written communication skills.
• Time management and communication.
• Proficiency in MS-Office (Excel, PowerPoint, Word, Teams).
• Experience with international and domestic shipping and warehouse inventory.

Responsibilities

• Receiving and processing products for repair and replacement, both physically and within the ERP system.
• Communicate repair lead times and status updates to internal and external customers.
• Manage inventory and process flow of all in-process repairs.
• Effectively communicate with internal and external customers regarding questions and updates

Skills

Communication

Time management

MS-Office

Shipping/logistics

Education

Associates or Bachelor's

Tools

ERP system

Inventory software

Job description

Herrmann Ultrasonics is seeking a RMA Coordinator/Inventory Specialist to join our team. You will manage repair intake, coordinate lead times, and oversee inventory flow for in-house repairs. Strong communication with customers and internal teams is essential.

Ideal candidates have 3+ years of experience, proficiency in MS-Office, and familiarity with ERP and shipping processes. This role supports our operations in Bartlett, IL with competitive benefits and career growth opportunities.