Risk & Claims Analyst: Data-Driven Risk Management

Union County, NC; Arkansas; On-site; USD 55,000 - 85,000; Full time

Job summary

Union County, NC seeks a Risk Analyst to support claims management and risk reduction across departments. Under general supervision, you will analyze loss data, track trends, and prepare reports for leadership.

You will coordinate with TPAs, carriers, and staff to maintain records, monitor policies, and implement risk controls. A degree and relevant experience are required; counties emphasize safety and cost control.

Qualifications

• Associate’s Degree from an accredited university and three (3) years of related experience in analyzing risk, loss prevention, program development, program implementation or a related field; or equivalent combination of education and experience.
• Must have a valid Driver’s License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
• Bachelor’s Degree from an accredited university in Business Administration, Risk Management, or Finance, and five (5) years of related experience in analyzing risk, loss prevention, program development, program implementation or a related field; or equivalent combination of education and experience.
• Manager of Environmental Safety and Health (MESH), Associate in Risk Management (ARM), or Associate in Claims (AIC) by the Insurance Institute of America.
• Must have a valid Driver’s License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.

Responsibilities

• Serves as a primary County contact for third-party administrators (TPAs), insurance carriers, adjusters, and other external claims partners regarding workers’ compensation, liability, property, automobile, and other assigned claims.
• Administers and maintains the County’s Motor Vehicle Records (MVR) program for employees authorized to operate County-owned, leased, or other vehicles for County business.
• Reviews MVRs in accordance with County policy and identifies driving violations, license restrictions, suspensions, accidents, or other information that may increase the County’s motor vehicle liability exposure.
• Assists the Risk Manager with reviewing, evaluating, and maintaining County insurance policies, risk management policies, procedures, and related documents.
• Assists with monitoring insurance policy terms, coverage limits, deductibles, exclusions, renewal dates, and other key provisions.
• Manages and maintains accurate claims records, including data entry, documentation, status updates, correspondence, and case tracking.
• Monitors open and closed claims to ensure timely follow-up, accurate information, appropriate documentation, and timely resolution.
• Coordinates with TPAs, insurance carriers, adjusters, County departments, employees, legal representatives, medical providers, and other stakeholders to obtain information necessary for effective claims management.
• Reviews claims activity, loss reports, reserves, payments, and other claims-related data to identify trends, recurring issues, areas of increased exposure, and opportunities for loss prevention.
• Prepares reports, summaries, presentations, dashboards, and other analytical information regarding claims, losses, risk exposures, and trends for the Risk Manager and County leadership.
• Recommends corrective and preventive measures designed to reduce losses, control costs, improve safety, and mitigate risk.
• Assists the Risk Manager with OSHA reporting, recordkeeping, documentation, and compliance requirements.
• Supports the development, implementation, and integration of risk management software used to track open and closed claims, monitor claim status and activity, maintain accurate records, generate reports, and provide information necessary to effectively manage claims, identify risk exposures, and achieve cost savings for the County.
• Assists County departments with the implementation, adoption, and effective use of the risk management system.
• Develops and maintains tracking tools, reports, and dashboards to monitor claims activity, loss trends, risk exposures, and other key risk management metrics.
• Identifies opportunities to improve claims processes, reporting procedures, data quality, documentation, and overall risk management practices.
• Assists the Risk Manager in developing, implementing, and administering the County’s Return-to-Work Program for employees recovering from work-related injuries or illnesses.
• Coordinates with employees, supervisors, medical providers, TPAs, and other appropriate parties to facilitate timely and appropriate return-to-work opportunities.
• Tracks employees participating in the Return-to-Work Program and maintains appropriate documentation regarding work status, restrictions, assignments, and anticipated return dates.
• Assists with driver safety and loss-prevention initiatives based on MVR findings, automobile claims, accident trends, and other risk data.
• Maintains confidentiality and appropriately safeguards sensitive claims, employee, medical, legal, financial, and County information.
• Performs other duties and special projects as assigned by the Department leadership.
• Performs other related duties as assigned.

Skills

Risk analysis

Loss prevention

Data analysis

Report writing

Education

Associate degree

Bachelor’s degree (preferred) in Business Admin, Risk Management, or Finance

Licenses or Certifications: MESH/ARM/AIC

Job description

Union County, NC seeks a Risk Analyst to support claims management and risk reduction across departments. Under general supervision, you will analyze loss data, track trends, and prepare reports for leadership.

You will coordinate with TPAs, carriers, and staff to maintain records, monitor policies, and implement risk controls. A degree and relevant experience are required; counties emphasize safety and cost control.