Rider-Facing Bike Service Technician

Specialized Retail Stores LLC; Irvine (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive health care

401(k) with company match

Employee discounts

Paid company holidays

Job summary

Specialized Retail Stores LLC is seeking a Service Technician for our Irvine, CA location. The role requires a passion for cycling and delivering outstanding brand experiences to our riders. Responsibilities include connecting with customers, providing technical advice, and maintaining store standards.

Ideal candidates will have bike shop experience and excellent communication skills, coupled with the ability to lift equipment and meet rider needs effectively. Join us in creating a welcoming atmosphere for all cyclists.

Qualifications

• Passion for cycling and the Specialized brand.
• Bike shop or bike mechanic experience preferred.
• Ability to lift at least 50 lbs using proper lifting techniques.

Responsibilities

• Connect with riders and provide options and advice.
• Record service work and schedule repairs.
• Maintain knowledge of merchandise and support bike sales.
• Ensure general cleanliness standards in the store.

Skills

Communication skills

Technical expertise in bicycles

Customer service

Tools

Lightspeed POS

Job description

Specialized Retail Stores LLC is seeking a Service Technician for our Irvine, CA location. The role requires a passion for cycling and delivering outstanding brand experiences to our riders. Responsibilities include connecting with customers, providing technical advice, and maintaining store standards.

Ideal candidates will have bike shop experience and excellent communication skills, coupled with the ability to lift equipment and meet rider needs effectively. Join us in creating a welcoming atmosphere for all cyclists.