Bike Service Technician & Rider Experience Pro

Specialized Bicycle Components; Irvine (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive health care

Dental

Vision

Paid company holidays

Employee discounts

Job summary

Specialized Bicycle Components is hiring a Service Technician in Irvine, CA, to provide exceptional service and technical expertise to riders. The role involves ensuring customer satisfaction, taking service work orders, and assisting with bike sales. Candidates should have a passion for cycling and relevant experience in bike mechanics.

The company fosters a diverse and inclusive workforce and encourages applicants from all backgrounds to contribute to its mission of promoting cycling.

Qualifications

• Experience in a bike shop or as a bike mechanic preferred.
• Ability to communicate effectively with riders and team members.
• Passion for cycling and the Specialized brand.

Responsibilities

• Meet and connect with riders, providing options based on their needs.
• Assist customers enthusiastically and courteously.
• Take in service work accurately and set rider expectations.

Skills

Communication skills

Technical expertise in cycling

Customer service

Tools

Lightspeed point-of-sale systems

Job description

Specialized Bicycle Components is hiring a Service Technician in Irvine, CA, to provide exceptional service and technical expertise to riders. The role involves ensuring customer satisfaction, taking service work orders, and assisting with bike sales. Candidates should have a passion for cycling and relevant experience in bike mechanics.

The company fosters a diverse and inclusive workforce and encourages applicants from all backgrounds to contribute to its mission of promoting cycling.