Rider Experience Specialist

Specialized Retail East Coast LLC; Cranford (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) with match

Employee discounts on all product

Parental leave

Job summary

Specialized is seeking a Cycling Specialist at Hilltop Bicycles in Cranford, NJ. This role focuses on front-line rider interaction, customer service, and helping riders find the best products and services to get them riding longer and better.

You will represent the Specialized brand, assist with product selection, and contribute to meeting sales and profitability goals. The ideal candidate brings bike shop or retail experience, strong communication skills, and a passion for cycling.

Qualifications

• Passion for cycling and the Specialized brand.
• Excellent communication with riders and team members.
• Bike shop or retail experience preferred.

Responsibilities

• Serve as front line host and brand advocate for riders.
• Assist customers with selecting goods and services to keep riders riding longer and better.
• Maintain store presentation and provide high levels of rider service to meet sales goals.

Skills

Customer service

Communication

Cycling passion

Retail experience

Job description

Specialized is seeking a Cycling Specialist at Hilltop Bicycles in Cranford, NJ. This role focuses on front-line rider interaction, customer service, and helping riders find the best products and services to get them riding longer and better.

You will represent the Specialized brand, assist with product selection, and contribute to meeting sales and profitability goals. The ideal candidate brings bike shop or retail experience, strong communication skills, and a passion for cycling.