Cycle Shop Specialist: Elevate Rider Experience

Specialized Retail East Coast LLC; Madison (NJ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

HSA

Disability

Life insurance

Vacation package

401(k) with match

Parental leave

Paid holidays

Employee discounts

Partner discounts

Fitness reimbursement

Employee Assistance

Job summary

Hilltop Bicycles in Madison, NJ seeks a Cycling Specialist to be the store’s front-line host, mentor, and brand advocate. You’ll help riders find gear, share knowledge, and deliver friendly, expert service to keep customers riding longer and happier.

Join a team that celebrates cycling, maintains a welcoming shop, and supports career growth with strong rider-focused service and in-store events. Previous bike-shop experience is a plus, but passion and communication win here.

Qualifications

Responsibilities

• Deliver world class rider-service to drive sales and rider satisfaction.
• Engage with riders, listen to needs, and offer informed options.
• Inspire purchases and celebrate customer outcomes.
• Provide inclusive, ride-focused in-store experiences for staff and riders.
• Maintain visual merchandising standards and tidy presentation areas.
• Keep store clean and perform light janitorial tasks.

Job description

Hilltop Bicycles in Madison, NJ seeks a Cycling Specialist to be the store’s front-line host, mentor, and brand advocate. You’ll help riders find gear, share knowledge, and deliver friendly, expert service to keep customers riding longer and happier.

Join a team that celebrates cycling, maintains a welcoming shop, and supports career growth with strong rider-focused service and in-store events. Previous bike-shop experience is a plus, but passion and communication win here.