Cycling Specialist - Hilltop Bicycles - Cranford, NJ

Specialized Bicycle Components; Cranford (NJ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

HSA

Short and Long Term Disability

Life insurance

401(k) with match

Paid parental leave

Vacation

Job summary

Specialized’s Hilltop Bicycles store in Cranford, NJ seeks a Cycling Specialist to be the frontline host, mentor, and brand advocate for riders both in-store and remotely. You will identify needs, locate goods, and provide quick, frictionless solutions so customers ride longer and better.

You will deliver authentic, inclusive, ride-focused experiences, support visual merchandising, and help meet sales and profitability goals while maintaining high rider satisfaction and superb service.

Qualifications

• Passion for cycling and the Specialized brand.
• Bike shop experience preferred.
• 1+ years in retail environment preferred.
• Excellent communication with riders and team members.
• Ability to stand for long periods and lift at least 50 lbs.

Responsibilities

• Deliver world-class rider service to drive sales and rider satisfaction.
• Engage with riders, ask questions, listen to needs, and offer options.
• Inspire purchases and create a lasting positive impression of the brand.
• Provide inclusive, ride-focused experiences for staff and riders.
• Maintain visual merchandising standards and keep areas clean and organized.
• Support store opening/closing with general cleanliness and light janitorial duties.
• Stay current on product features through company literature and training.
• Maintain regular, dependable attendance and punctuality.

Skills

Passion for cycling

Bike shop experience

Retail experience

Communication

Stamina & lifting

Job description

Cycling Specialist - Hilltop Bicycles - Cranford, NJ
ABOUT SPECIALIZED

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.

In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we're here to help you build your career at Specialized.

JOB SUMMARY

A critical member of the team, theCyclingSpecialist balances a passion for people and excellence in retail.

A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU'LL MAKE A DIFFERENCE

• - Deliverworldclass rider-service that ensures ongoing sales and high levels of ridersatisfaction
• - Meeting and making aconnectionwith riders, asking questions, and listening to riders' needs, then giving options and advice on meeting thoseneeds
• - Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchaseprocess
• - Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
• - Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean andorganized
• - General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorialduty
• - Use company literature/resources and available training to stay current on productfeatures
• - Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

• - Passion for cycling and the Specialized brand
• - Bike shop experience preferred
• - A current or former retail employee with 1+ years of experiencepreferred
• - Excellent communicationwith the ability to effectively interact with riders and teammembers
• - Abilityto stand for extensive time periods; while occasionally walking, kneeling, or reaching
• - Ableto lift at least 50 lbs. or more and use proper liftingskills

TELL ME MORE

• - Competitive health care (Medical PPO or HDHP)*
• - Dental*
• - Vision*
• - Health Savings Account (HSA)
• - Short and Long Term Disability
• - Company sponsored life insurance
• - Optional Term Life Insurance
• - Optional Critical Illness insurance
• - Optional Critical Accident insurance
• - Competitive vacation package*
• - 401(k) with match
• - 8 Weeks paid parental leave
• - Paid company holidays
• - Employee discounts on all product
• - Deep partner retail discounts
• - Fitness & Events Reimbursement
• - Employee Assistance Program
• - Commuter Benefits *if applicable in state

*For eligible employees

At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.

For additional information on benefits and perks, please visit: https://benefits.specialized.com

Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups –. Help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference,

See what we are up to on LinkedIn , Instagram , and most importantly, our # DogsofSpecialized .