Ride-Share Driver Rental Specialist

Hertz; Riverside (CA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

40% off Hertz base rate

Medical, Dental & Vision

Life Insurance

401(k) employer matching

Paid Parental Leave

Employee Assistance Program

Job summary

The Hertz Corporation is seeking a Sales and Service Specialist to support Lyft and Uber rental car programs in Riverside, CA. You will help customers create reservations, process rentals, and ensure vehicles are clean and ready for pickup, while delivering excellent service in a fast-paced environment.

You will also handle post-rental inquiries, assist with billing questions, and communicate program procedures to customers, aiming to maximize revenue and provide a standout rental experience.

Qualifications

• Ability to work in a fast-paced environment with a variety of tasks.
• Excellent written and verbal communication skills.
• Sales and customer service experience preferred.

Responsibilities

• Assist customers creating reservations and processing rentals.
• Ensure vehicles are clean, fueled, and ready for pickup.
• Handle post-rental inquiries related to rental and billing.
• Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program and related procedures.
• Maximize revenue opportunities by addressing customer needs and objections.

Skills

Customer service

Communication

Sales

Time management

Job description

The Hertz Corporation is seeking a Sales and Service Specialist to support Lyft and Uber rental car programs in Riverside, CA. You will help customers create reservations, process rentals, and ensure vehicles are clean and ready for pickup, while delivering excellent service in a fast-paced environment.

You will also handle post-rental inquiries, assist with billing questions, and communicate program procedures to customers, aiming to maximize revenue and provide a standout rental experience.