Ride Operations Supervisor - Lead a High-Energy Team

SeaWorld; San Diego (CA); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Free park admission

Park discounts

Scholarship opportunities

Exclusive employee events

Zusammenfassung

SeaWorld Parks & Entertainment is hiring Ambassadors to supervise 30-60 team members and ensure top-tier guest service across park operations. You will manage schedules, attendance, and Kronos updates while coaching staff and handling escalated guest concerns.

This role requires leadership, strong communication, and a hands-on approach to safety training and park procedures. Availability for varied shifts and a dynamic work environment is essential.

Qualifikationen

• Experience supervising large teams in a theme park or hospitality setting.
• Strong communication and guest service focus.
• Ability to train, coach and develop staff.
• Excellent time management and organizational skills.

Aufgaben

• Supervises 30-60 team members across a park operations area.
• Ensures excellent guest service and smooth daily operations.
• Manages schedules, attendance logs and Kronos entries.
• Interviews, hires and trains team members; evaluates performance.
• Coordinates with EHS and Hiring departments; handles guest concerns.

Kenntnisse

Team leadership

Guest service

Communication

Public speaking

Problem solving

Tools

SAP

Jobbeschreibung

SeaWorld Parks & Entertainment is hiring Ambassadors to supervise 30-60 team members and ensure top-tier guest service across park operations. You will manage schedules, attendance, and Kronos updates while coaching staff and handling escalated guest concerns.

This role requires leadership, strong communication, and a hands-on approach to safety training and park procedures. Availability for varied shifts and a dynamic work environment is essential.