Ride Operator & Guest Experience Ambassador

SeaWorld Parks & Entertainment; San Diego (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and Giveways

Job summary

SeaWorld Parks & Entertainment is seeking Ambassadors at Sesame Place to deliver outstanding guest service and a safe, enjoyable experience. You will monitor rides, assist guests, and adhere to PPE and safety standards in a fast-paced park environment.

You will participate in American Red Cross CPR/AED trainings, join regular meetings, cross-train to other park areas, and maintain a clean, professional appearance while supporting team safety and guest satisfaction.

Qualifications

• At least 18 years of age.
• Strong English language communication skills.
• Exceptional interpersonal abilities.
• A commitment to great customer service.
• Ability to lift, carry, push and pull up to 40 lbs.
• Comfortable with heights.
• Pass American Red Cross CPR and AED trainings.
• Able to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Monitor rides and follow safety regulations.
• Ensure guests meet ride admission requirements and assist in loading/unloading.
• Interact with guests while upholding park safety guidelines.
• Participate in American Red Cross and organization audit processes.
• Attend in-service meetings and cross-train to work in other park areas.
• Maintain the cleanliness of your area and a professional appearance.
• Report unsafe situations.

Skills

Customer service

English communication

Interpersonal skills

Physical stamina

Job description

SeaWorld Parks & Entertainment is seeking Ambassadors at Sesame Place to deliver outstanding guest service and a safe, enjoyable experience. You will monitor rides, assist guests, and adhere to PPE and safety standards in a fast-paced park environment.

You will participate in American Red Cross CPR/AED trainings, join regular meetings, cross-train to other park areas, and maintain a clean, professional appearance while supporting team safety and guest satisfaction.