Rheumatology Clinic Administrative Coordinator

Tufts Medicine; Chelmsford (MA); Hybrid; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking a Clinical Administrative Coordinator for Rheumatology across Lawrence and Chelmsford offices. You will provide administrative support to clinical providers, manage patient flow, verify demographics, and assist with revenue cycle processes in a hybrid in-person setting.

The role requires a High School diploma (or equivalent) with 2 years of customer support experience, strong communication, and proficiency in Microsoft Office and scheduling tools.

Qualifications

• High School diploma or equivalent required.
• Two years of experience supporting customers preferred.
• Bilingual skills are a plus.

Responsibilities

• Schedule patient appointments, labs, and surgeries.
• Assist with appointment templates and scheduling changes.
• Answer phones, triage calls, and take messages.
• Greeting and check-in of patients; verify demographics and insurance.
• Support revenue cycle activities including insurance verification and copays.
• Perform general office tasks and clerical support to physicians.

Skills

Effective communication

Microsoft Office

Scheduling applications

EMR systems

Interpersonal skills

Organizational skills

Confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling software

EMR systems

Job description

Tufts Medicine is seeking a Clinical Administrative Coordinator for Rheumatology across Lawrence and Chelmsford offices. You will provide administrative support to clinical providers, manage patient flow, verify demographics, and assist with revenue cycle processes in a hybrid in-person setting.

The role requires a High School diploma (or equivalent) with 2 years of customer support experience, strong communication, and proficiency in Microsoft Office and scheduling tools.