Rheumatology Admin Assistant II - Patient Care & Scheduling

Veterans in Healthcare; Boston (MA); On-site; USD 44,000 - 59,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston, MA seeks an Administrative Assistant II to support the Rheumatology Department on-site, Monday–Friday, 8:00/8:30 start.

You will provide clerical support to physicians, manage appointments and scheduling, handle billing and patient communications, and assist with process improvements. This role requires 1–3 years experience, a high school diploma, and proficiency with Microsoft Office; healthcare setting preferred.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience.
• Experience with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Healthcare experience preferred.

Responsibilities

• Answer and screen telephone calls and direct inquiries.
• Update patient demographics and obtain referrals for appointments.
• Schedule appointments and coordinate ancillary visits with staff.
• Process co-payments and forward billing tickets.
• Maintain physicians' schedules and prepare routine reports.
• Notify patients of upcoming appointments by mail or phone.
• Obtain radiology authorization as needed.
• Handle correspondence and mail distribution.

Skills

Written English

Oral English

Customer service

Teamwork

Communication

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

Beth Israel Deaconess Medical Center in Boston, MA seeks an Administrative Assistant II to support the Rheumatology Department on-site, Monday–Friday, 8:00/8:30 start.

You will provide clerical support to physicians, manage appointments and scheduling, handle billing and patient communications, and assist with process improvements. This role requires 1–3 years experience, a high school diploma, and proficiency with Microsoft Office; healthcare setting preferred.