RFP & Proposal Specialist - Library Tech (Remote)

EBSCO Information Services, Inc.; Denver (CO); Teletrabalho; USD 60 000 - 86 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Savings Plan

Parental Leave

PTO

Resumo da oferta

EBSCO Information Services, Inc. is seeking a Customer Proposals Specialist II to craft accurate, compelling responses to RFPs, RFIs, and related procurement requests for the FOLIO Library Services Platform and SaaS solutions.

You will work with Sales, Product Management, Implementation, and legal teams to translate complex requirements into clear customer-focused proposals, while maintaining reusable content and ensuring quality across responses.

Qualificações

• 2+ years in a sales or comparable corporate environment with a proven record of successful communications and/or writing experience.
• 2+ years of professional writing, research, project coordination, proposal development, or comparable experience requiring the interpretation and communication of detailed information.
• Demonstrated experience managing multiple projects or deadlines while coordinating information and deliverables across multiple stakeholders.

Responsabilidades

• Develop technically accurate, customer-focused responses to RFPs, RFIs, RFQs, proposals, clarifications, and other procurement documents for FOLIO and related EBSCO SaaS solutions.
• Analyze customer requirements to identify response needs, gaps, clarification questions, and areas requiring SME input.
• Research FOLIO capabilities, library workflows, integrations, implementation approaches, and related EBSCO solutions to develop complete proposal responses.
• Coordinate proposal projects from initial review through submission, including requirements analysis, assignments, timelines, stakeholder follow-up, document preparation, and final quality review.
• Collaborate with Sales, Product Management, Implementation, Technical Support, Information Security, Legal, and other SME to address complex functional and technical requirements.
• Translate technical product information and library concepts into clear language focused on customer needs, workflows, outcomes.
• Maintain reusable FOLIO and library content within the RFP response repository by updating information as products evolve.
• Review proposal content for accuracy, consistency, completeness, compliance, grammar, and overall response quality.

Conhecimentos

Proposal writing

Project coordination

Research skills

Communication skills

Team collaboration

Formação académica

Master of Library Science

Ferramentas

FOLIO LSP

RFP repository tools

Descrição da oferta de emprego

EBSCO Information Services, Inc. is seeking a Customer Proposals Specialist II to craft accurate, compelling responses to RFPs, RFIs, and related procurement requests for the FOLIO Library Services Platform and SaaS solutions.

You will work with Sales, Product Management, Implementation, and legal teams to translate complex requirements into clear customer-focused proposals, while maintaining reusable content and ensuring quality across responses.