RFP & Contract Specialist (Sales Enablement)

Sonova Group; New Mexico; Hybrid; USD 77,000 - 96,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Life/AD&D insurance

Disability insurance

Paid holidays

PTO / holidays and Diversity Day

Job summary

Sonova is seeking a Sales Contract Specialist to support the sales organization by managing RFPs, RFIs, and contract documentation for institutional and educational customers. This role blends contract review, customer-facing communication, internal coordination, and commercial support to help ensure accurate, timely, and competitive responses throughout the contract process.

This position requires a Bachelor’s degree and 4–5 years of experience in contract review, RFP support, procurement, or

Qualifications

• Bachelor's degree required.
• 4–5 years of experience in contract review, RFP support, procurement, or sales operations.
• Strong written and verbal communication for customer and stakeholder interaction.
• Proven ability to manage multiple deadlines in a fast-paced environment.
• High attention to detail with the ability to follow defined workflows and processes.
• Healthcare or healthcare manufacturing experience preferred.

Responsibilities

• Manage incoming RFPs, RFIs, and vendor documentation through automated contract portals.
• Review and validate contract information for accuracy, compliance, and completeness.
• Coordinate internal approvals with Sales, Legal, and cross-functional teams.
• Serve as a customer-facing contact to answer questions and guide clients through the RFP process.
• Track deadlines and ensure timely submissions across multiple active requests.
• Partner with the sales leader to identify additional business opportunities, analyze terms, and help position competitive responses.
• Maintain data integrity within CRM and contract management systems while supporting sales objectives and commercial strategy.

Skills

Contract review

RFP support

Procurement

Sales operations

Customer-facing communication

Cross-functional coordination

CRM data integrity

Deadline management

Attention to detail

Healthcare industry experience

Education

Bachelor's degree

Tools

CRM systems

Contract management portals

Job description

Sonova is seeking a Sales Contract Specialist to support the sales organization by managing RFPs, RFIs, and contract documentation for institutional and educational customers. This role blends contract review, customer-facing communication, internal coordination, and commercial support to help ensure accurate, timely, and competitive responses throughout the contract process.

This position requires a Bachelor’s degree and 4–5 years of experience in contract review, RFP support, procurement, or