Sales Contract Specialist

Sonova Group; New Mexico; Hybrid; USD 77,000 - 96,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Life/AD&D insurance

Disability insurance

Paid holidays

PTO / holidays and Diversity Day

Job summary

Sonova is seeking a Sales Contract Specialist to support the sales organization by managing RFPs, RFIs, and contract documentation for institutional and educational customers. This role blends contract review, customer-facing communication, internal coordination, and commercial support to help ensure accurate, timely, and competitive responses throughout the contract process.

This position requires a Bachelor’s degree and 4–5 years of experience in contract review, RFP support, procurement, or

Qualifications

• Bachelor's degree required.
• 4–5 years of experience in contract review, RFP support, procurement, or sales operations.
• Strong written and verbal communication for customer and stakeholder interaction.
• Proven ability to manage multiple deadlines in a fast-paced environment.
• High attention to detail with the ability to follow defined workflows and processes.
• Healthcare or healthcare manufacturing experience preferred.

Responsibilities

• Manage incoming RFPs, RFIs, and vendor documentation through automated contract portals.
• Review and validate contract information for accuracy, compliance, and completeness.
• Coordinate internal approvals with Sales, Legal, and cross-functional teams.
• Serve as a customer-facing contact to answer questions and guide clients through the RFP process.
• Track deadlines and ensure timely submissions across multiple active requests.
• Partner with the sales leader to identify additional business opportunities, analyze terms, and help position competitive responses.
• Maintain data integrity within CRM and contract management systems while supporting sales objectives and commercial strategy.

Skills

Contract review

RFP support

Procurement

Sales operations

Customer-facing communication

Cross-functional coordination

CRM data integrity

Deadline management

Attention to detail

Healthcare industry experience

Education

Bachelor's degree

Tools

CRM systems

Contract management portals

Job description

Sales Contract Specialist

Sonova is seeking a Sales Contract Specialist to support the sales organization by managing RFPs, RFIs, and contract documentation for institutional and educational customers. This role blends contract review, customer-facing communication, internal coordination, and commercial support to help ensure accurate, timely, and competitive responses throughout the contract process.

Responsibilities:

• Manage incoming RFPs, RFIs, and vendor documentation through automated contract portals
• Review and validate contract information for accuracy, compliance, and completeness
• Coordinate internal approvals with Sales, Legal, and cross-functional teams
• Serve as a customer-facing contact to answer questions and guide clients through the RFP process
• Track deadlines and ensure timely submissions across multiple active requests
• Partner with the sales leader to identify additional business opportunities, analyze terms, and help position competitive responses
• Maintain data integrity within CRM and contract management systems while supporting sales objectives and commercial strategy

More about you:

• Bachelor's degree required
• 4--5 years of experience in contract review, RFP support, procurement, or sales operations
• Strong written and verbal communication skills for customer and stakeholder interaction
• Proven ability to manage multiple deadlines in a fast-paced environment
• High attention to detail with the ability to follow defined workflows and processes
• Healthcare or healthcare manufacturing experience preferred
• Strong organizational skills, attention to detail, and a commercial mindset

A minimum of 300 MB/sec download and 20 MB/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

What we offer :

• Medical, dental and vision coverage*

• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts

• TeleHealth options

• 401k plan with company match*

• Company paid life/ad&d insurance

• Additional supplemental life/ad&d coverage available

• Company paid Short/Long-Term Disability coverage (STD/LTD)

• STD LTD Buy-ups available

• Accident/Hospital Indemnity coverage

• Legal/ID Theft Assistance

• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*

• Paid parental bonding leave

• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)

• Robust Internal Career Growth opportunities

• Tuition reimbursement

• Hearing aid discount for employees and family

• Internal social recognition platform

• Plan rules/offerings dependent upon group Company/location.

This role's pay range is between: $77,040 - $96,300 . This role is also commission eligible/bonus eligible.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.