Sales Contract Specialist

Sonova USA, Inc.; California (MO); Hybrid; USD 77,000 - 96,000; Full time

Benefits offered by this job

Hybrid work model

Medical, dental and vision coverage

401(k) plan with company match

Life/AD&D insurance

Disability coverage

Paid time off

Hearing aid discount

Tuition reimbursement

Job summary

Sonova USA, Inc. seeks a Sales Contract Specialist in Valencia, CA to manage RFPs, RFIs, and contract documentation for institutional and educational customers. You will review contracts, coordinate approvals with Sales and Legal, and guide clients through the RFP process.

The role requires 4-5+ years in contract review or related fields, with strong communication skills and attention to detail in a fast-paced environment.

Qualifications

• Bachelor's degree is required.
• 4–5+ years in contract review, RFP support, procurement, or sales operations.
• Strong written and verbal communication with customers and stakeholders.
• Proven ability to manage multiple deadlines in a fast-paced environment.
• Healthcare or healthcare manufacturing experience preferred.
• Strong organizational skills and commercial mindset.

Responsibilities

• Manage incoming RFPs, RFIs, and vendor documentation through contract portals.
• Review and validate contract information for accuracy, compliance, and completeness.
• Coordinate internal approvals with Sales, Legal, and cross-functional teams.
• Serve as a customer-facing contact to answer questions and guide clients through the RFP process.
• Track deadlines and ensure timely submissions across multiple active requests.
• Partner with the sales leader to identify opportunities and analyze terms for competitive responses.
• Maintain data integrity within CRM and contract management systems while supporting sales objectives.

Skills

Contract review

RFP support

Procurement

Sales operations

Customer communication

Education

Bachelor's degree

Tools

CRM systems

Contract portals

Job description

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Valencia, CA

Sales Contract Specialist

Sonova is seeking a Sales Contract Specialist to support the sales organization by managing RFPs, RFIs, and contract documentation for institutional and educational customers. This role blends contract review, customer-facing communication, internal coordination, and commercial support to help ensure accurate, timely, and competitive responses throughout the contract process.

Responsibilities

• Manage incoming RFPs, RFIs, and vendor documentation through automated contract portals
• Review and validate contract information for accuracy, compliance, and completeness
• Coordinate internal approvals with Sales, Legal, and cross-functional teams
• Serve as a customer-facing contact to answer questions and guide clients through the RFP process
• Track deadlines and ensure timely submissions across multiple active requests
• Partner with the sales leader to identify additional business opportunities, analyze terms, and help position competitive responses
• Maintain data integrity within CRM and contract management systems while supporting sales objectives and commercial strategy

More about you

• Bachelor's degree required
• 4-5+ years of experience in contract review, RFP support, procurement, or sales operations
• Strong written and verbal communication skills for customer and stakeholder interaction
• Proven ability to manage multiple deadlines in a fast-paced environment
• High attention to detail with the ability to follow defined workflows and processes
• Healthcare or healthcare manufacturing experience preferred
• Strong organizational skills, attention to detail, and a commercial mindset

A minimum of 300 MB/sec download and 20 MB/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

What we offer

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between: $77,040 - $96,300. This role is also commission eligible/bonus eligible.

How we work

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Equal opportunity statement

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.