Rewards Strategy & Analytics Leader

Citi; Jacksonville (FL); On-site; USD 104,000 - 156,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Paid time off

Job summary

Citi in Jacksonville, FL is seeking a VP Rewards Reengineering - Strategy and Analytics to join the USCC Pricing and Rewards Reengineering team. This role develops rewards strategies grounded in data, customer insights, and financial analysis to optimize portfolio profitability while balancing customer experience and regulatory compliance.

The position requires advanced analytics, cross-functional partnership, and leadership to drive strategic initiatives in a large consumer credit portfolio.

Qualifications

• 6+ years in product management, rewards, data analytics, risk, or similar function (Financial Services / Credit Card industry preferred).
• Strong analytical skills with ability to derive actionable business insights from data analysis.
• Proficient in SAS, SQL, Excel, and PowerPoint.
• Understands Credit Card products and economics, P&L drivers, rewards and market dynamics.
• Excellent verbal and written communication skills with strong presentation skills to senior audiences.
• Exceptional organizational skills with ability to manage multiple complex projects with minimal guidance.
• Bachelor’s degree in Business, Computer Science, Engineering or related field.

Responsibilities

• Develop comprehensive Rewards strategy recommendations based on in-depth customer insights, financial forecasting, and regulatory context.
• Evaluate new initiatives by sizing financial impact, risk/reward, customer impact, and other factors.
• Retrieve data and conduct data-driven analytics using various tools and techniques.
• Develop robust forecasting and tracking capabilities and ensure quality control in Rewards processes.
• Understand regulatory implications of Rewards policy and develop mitigation or opportunity strategies.
• Communicate clearly and effectively to business partners and senior leaders.

Skills

Rewards strategy

Data analytics

Cross-functional collaboration

Communication

Forecasting

Leadership

Regulatory awareness

Education

Bachelor’s degree

Tools

SAS

SQL

Excel

PowerPoint

Job description

Citi in Jacksonville, FL is seeking a VP Rewards Reengineering - Strategy and Analytics to join the USCC Pricing and Rewards Reengineering team. This role develops rewards strategies grounded in data, customer insights, and financial analysis to optimize portfolio profitability while balancing customer experience and regulatory compliance.

The position requires advanced analytics, cross-functional partnership, and leadership to drive strategic initiatives in a large consumer credit portfolio.