VP – Rewards Reengineering - Strategy and Analytics

Citigroup Inc.; Jacksonville (FL); On-site; USD 104,000 - 156,000; Full time

Job summary

Citi is seeking a VP Rewards Reengineering - Strategy and Analytics in Jacksonville, FL. You will lead data-driven rewards strategies, forecast financial impact, and partner with Product, Finance, Risk, Legal, Compliance, Technology and Operations to drive profitability and customer value.

You will develop complex analyses, present insights to senior leaders, and ensure regulatory compliance while balancing customer experience.

Qualifications

• 6+ years in product management, Rewards, data analytics, risk, or similar function
• Strong analytical skills with ability to derive actionable business insights from data analysis
• Excellent verbal and written communication skills and strong presentation skills to senior audience
• Bachelor’s degree in Business, Computer Science, Engineering or related field

Responsibilities

• Develop comprehensive Rewards strategy recommendations based on customer insights and financial impact forecasting
• Evaluate new initiatives by developing financial sizings and assessing customer impact
• Retrieve data and conduct data driven analytics using analytical tools and techniques
• Develop forecasting and tracking capabilities with quality control in Rewards processes
• Understand regulatory implications and develop mitigation strategies
• Communicate clearly to business partners and senior leaders

Skills

Product management

Rewards

Data analytics

SAS

SQL

Excel

PowerPoint

Credit card products

Education

Bachelor’s degree

Tools

SAS

SQL

Excel

PowerPoint

Job description

Citi's U.S. Consumer Cards (USCC) business is one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. We are seeking to hire a VP Rewards Reengineering - Strategy and Analytics position to be part of the USCC Pricing and Rewards Reengineering team.

The VP Rewards Reengineering - Strategy and Analytics position will report to Rewards Reengineering Analytics Lead and will be responsible for developing Rewards strategies grounded in data, customer, and operational insights. This individual will leverage financial analysis to enhance portfolio profitability through many rewards strategic work, balancing customer experience and ensuring regulatory compliance. This role will partner across multiple teams, including Product, Finance, Risk, Legal, Compliance, Technology and Operations to drive Rewards strategies for USCC.

Key Responsibilities:

• Develop comprehensive Rewards strategy recommendations based on in-depth customer insights (both quantitative and qualitative), sound financial impact forecasting and thorough understanding of competitive landscape and regulatory environment
• Evaluate new initiatives by developing financial sizings, weighing risk / reward tradeoffs, assessing customer impact, and various other key factors
• Retrieve data and conduct data driven analytics using various analytical tools, software, and techniques
• Develop robust forecasting and tracking capabilities, and ensure robust quality control in Rewards processes
• Understand regulatory implications associated with Rewards policy and develop mitigation / opportunity strategies
• Communicate clearly and effectively to business partners and senior leaders

Candidate Qualifications

• 6+ years in product management, Rewards, data analytics, risk, or similar function (Financial Services / Credit Card industry preferred)
• Strong analytical skills with ability to derive actionable business insights from data analysis
• Highly proficient in SAS, SQL, Excel, and PowerPoint
• Understands Credit Card products and economics, P&L drivers, rewards and market dynamics
• Excellent verbal and written communication skills, along with strong presentation skills to senior audience members
• Exceptional organizational skills with ability to manage multiple, complex projects at once with minimal guidance
• Bachelor’s degree in Business, Computer Science, Engineering or related field

Ability to partner with and lead a large cross functional team to drive results

Will to win and desire to have fun

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Product Management and Development

Job Family:

Product Development

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Anticipated Posting Close Date:

Oct 09, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.