Rewards Club Lead: Elevate Member Experience & Promotions

Paycom - ATS; Flasher (ND); On-site; USD 42,000 - 62,000; Full time

Job summary

Jackpot Junction Casino Hotel seeks a Rewards Club Manager to support all Rewards Club operations, ensure superior service, and supervise staff during promotions and group tracking.

You will audit data, assist with program analysis and promotions, manage member enrollment and inventory, and represent the department in meetings. Flexibility for weekends/holidays and a professional appearance are required.

Qualifications

• Must have a high school diploma or GED.
• Bachelor's degree in Marketing, Business Administration or related field, or equivalent work experience preferred.
• Experience in a supervisory position, preferably in casino player development.

Responsibilities

• Support Rewards Club Manager in all aspects of Rewards Club operations.
• Provide superior customer service, and assure the same level of service from staff.
• Assist Casino Host Supervisor with execution of all promotions and group tracking.
• Supervise enrollment of club members and provided services.
• Audit data input and marketing detectors, and assist with mailings.
• Attend department meetings as required.
• Perform other duties and responsibilities as assigned.

Skills

Written and oral communication

Supervisory leadership

Computer and telephone skills

Professional appearance

Self-motivation and independence

Education

High school diploma or GED

Bachelor's degree in Marketing, Business Administration or related field

Job description

Jackpot Junction Casino Hotel seeks a Rewards Club Manager to support all Rewards Club operations, ensure superior service, and supervise staff during promotions and group tracking.

You will audit data, assist with program analysis and promotions, manage member enrollment and inventory, and represent the department in meetings. Flexibility for weekends/holidays and a professional appearance are required.