Revive Front Desk

Acme Athletics

Clarksville (TN)

Hybrid

USD 17,000 - 22,000

Part time

3 days ago
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Job summary

ACME Athletics in Clarksville, TN is seeking a part-time Revive Front Desk role to welcome guests, manage appointments, and keep treatment rooms and equipment ready. You will learn Mindbody scheduling, assist with room turnover, and maintain a high standard of cleanliness and privacy.

The role requires reliable availability including some evenings or weekends and CPR/AED certification by the start deadline. Open availability preferred for a 20–30 hour week.

Qualifications

  • Strong hospitality and customer-service instincts.
  • Organized, dependable, and able to manage multiple appointments.
  • Clear, professional communication.
  • Comfortable learning Mindbody and Revive equipment procedures.
  • Able to maintain high cleanliness and presentation standards.
  • Open for evenings or weekend shifts.
  • CPR/AED certification by start deadline.

Responsibilities

  • Welcome and check in Revive members and guests.
  • Schedule, confirm, modify, and check out appointments in Mindbody.
  • Explain service options accurately.
  • Track included Signature sessions and other redemptions.
  • Prepare and sanitize treatment and recovery rooms.
  • Maintain towels, linens, forms, and room inventory.
  • Support safe orientation for recovery equipment.
  • Coordinate daily schedules with providers.
  • Monitor equipment readiness and report malfunctions.
  • Mark unsafe equipment out of service.
  • Answer phones and respond warmly to questions.
  • Process approved POS transactions.
  • Protect member privacy and professional boundaries.
  • Escalate concerns to the appropriate leader.
  • Complete opening/closing/sanitation/supply checklists.

Skills

Hospitality mindset
Multi‑appointment management
Clear communication
Mindbody proficiency
Equipment & room prep
Evening/weekend availability
CPR/AED certification

Tools

Mindbody
Revive equipment procedures

Job description

Revive Front Desk

Part Time ACME Athletics, Clarksville, TN, US

4 days ago Requisition ID: 1266

Role purpose

Create a welcoming, organized, premium experience for every Revive guest while keeping appointments, treatment rooms, recovery equipment, supplies, and providers running smoothly.

Primary responsibilities
  • Welcome and check in Revive members and guests
  • Schedule, confirm, modify, and check out appointments in Mindbody
  • Explain walk-in, reserved, and staffed Revive services accurately
  • Track included Signature sessions and other eligible redemptions
  • Prepare, inspect, clean, and reset treatment and recovery rooms
  • Maintain towels, goggles, linens, intake forms, cleaning supplies, and room inventory
  • Support safe first-use orientations for approved recovery equipment
  • Coordinate daily schedules and room turnover with massage and stretch providers
  • Monitor equipment readiness and immediately report malfunctions
  • Mark unsafe equipment out of service until cleared
  • Answer phones and respond warmly to basic service questions
  • Process approved POS transactions
  • Protect member privacy and maintain professional boundaries
  • Escalate medical, safety, billing, or service concerns to the appropriate leader
  • Complete opening, closing, sanitation, and supply checklists
Qualifications
  • Strong hospitality and customer-service instincts
  • Organized, dependable, and comfortable managing multiple appointments
  • Clear, professional communication
  • Comfortable learning Mindbody and Revive equipment procedures
  • Able to maintain high cleanliness and presentation standards
  • Available for a consistent schedule, including some evenings or weekends
  • CPR/AED certification by the required start deadline
  • Experience in fitness, wellness, hospitality, spa, or medical reception preferred
Success looks like
  • Members are welcomed and guided confidently
  • Appointments begin on time
  • Rooms remain clean, stocked, and ready
  • Providers have what they need
  • Equipment issues are identified quickly
  • Every checklist and member concern receives clear follow-through

Acme Athletics- Equal Opportunity Employer

Evenings, Nights, Weekends

Open availability preferred

20 to 30 hours

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