Revenue Transformation Architect

Tech Sales Jobs; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Wellbeing Fund

Mental Health benefits

401(k) program

Education stipend

Flexible vacation

Parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking a Commercial Revenue Architect to partner with executives and drive revenue transformation using Gong’s AI Operating System. You will architect workflows, accelerate adoption, and realize business results across the revenue lifecycle.

You will guide senior stakeholders and cross-functional teams to deliver measurable ROI, adoption, and retention improvements. This role blends strategic design with hands-on change management in a fast-paced environment.

Qualifications

• 1–3+ years in a customer-facing role at a B2B SaaS company.
• Experience owning relationships with senior VP/C-suite stakeholders.
• Strong communication, negotiation and presentation skills.
• Data-driven mindset focused on measurable outcomes.
• Ability to thrive in high-paced environments and change.

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies to modernize revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth.
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey.

Skills

Stakeholder management

Communication

Data-driven

Change management

B2B SaaS

Collaboration

Growth mindset

Job description

Gong is seeking a Commercial Revenue Architect to partner with executives and drive revenue transformation using Gong’s AI Operating System. You will architect workflows, accelerate adoption, and realize business results across the revenue lifecycle.

You will guide senior stakeholders and cross-functional teams to deliver measurable ROI, adoption, and retention improvements. This role blends strategic design with hands-on change management in a fast-paced environment.