AI-Driven Revenue Architect

Tech Sales Jobs; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health plans

Wellbeing fund

Mental health benefits

401(k) plan

Education stipend

Flexible vacation

Parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking a Commercial Revenue Architect to partner with customers and drive revenue transformation using Gong’s AI Operating System. You’ll architect workflows, guide executive stakeholders, and accelerate adoption to achieve measurable revenue outcomes across the lifecycle.

Based in one of Gong’s hubs (Austin, Chicago, NYC, Salt Lake City, SF), you will collaborate with Sales, Product, and Success teams to ensure a seamless customer journey, ROI-focused value realization, and long-term

Qualifications

• 1–3+ years in a customer-facing role at a B2B SaaS company.
• Proven track record engaging with VP/C-suite stakeholders.
• Strong communication, negotiation, and presentation skills.
• Data-driven with ability to translate insights into action.

Responsibilities

• Revenue transformation strategy with senior GTM leaders.
• Architect workflows and AI-driven processes to drive revenue outcomes.
• Lead adoption and change management to embed Gong in daily rhythms.
• Quantify ROI and business value using data-driven insights.
• Own renewal/expansion strategies with cross-functional teams.
• Collaborate across Sales, Product, Support, and Marketing to ensure a superior customer experience.

Skills

Customer Success

Account Management

GTM Strategy

Stakeholder Management

Negotiation

Job description

Gong is seeking a Commercial Revenue Architect to partner with customers and drive revenue transformation using Gong’s AI Operating System. You’ll architect workflows, guide executive stakeholders, and accelerate adoption to achieve measurable revenue outcomes across the lifecycle.

Based in one of Gong’s hubs (Austin, Chicago, NYC, Salt Lake City, SF), you will collaborate with Sales, Product, and Success teams to ensure a seamless customer journey, ROI-focused value realization, and long-term