Revenue Strategy & Operations Manager (SaaS/AI)

Box; Redwood City (CA); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Box is seeking a Manager, Commercial Sales Strategy and Operations to shape our GTM motion across Demand Generation, SMB, Mid‑Market, and Online Sales. You will partner with Sales and Marketing to drive a data‑driven revenue operation, rigorous forecasting, and healthy pipeline reviews.

The role requires translating complex data into clear, actionable insights for leadership, designing scalable workflows, and guiding cross‑functional alignment.

Qualifications

• 4–6 years of experience in Sales Operations, Revenue Operations, GTM Strategy, Investment Banking, or Management Consulting.
• Familiarity with SaaS or technology businesses and PLG motions.
• Foundational CRM analytics and data storytelling.

Responsibilities

• Support the rhythm of business: weekly forecasting, pipeline reviews, and QBRs across Commercial teams.
• Support planning and prioritization: inform territory design, account prioritization, capacity planning, and resource allocation.
• Unify the Commercial funnel: connect Demand Gen, PLG activity, and sales execution; identify root causes of performance gaps.
• Deliver actionable insights: recurring reporting and ad hoc analyses for leadership decisions.
• Optimize sales processes: analyze buyer journey and funnel bottlenecks; design scalable workflows.
• Drive cross-functional alignment: collaborate with Sales, Marketing, Finance, and others on OKRs and go-to-market motions.
• Contribute to sales strategy: translate questions into analyses and practical programs.
• Drive AI adoption: operationalize AI-driven workflows to improve productivity and insights.
• Build influence through execution: partner with leaders and deliver high-quality work.

Skills

Strategic GTM thinker

Strong business acumen

Subject matter expert in SaaS/PLG

Analytical and technically capable

AI forward

Structured problem solver

Effective communicator and collabora​t

Bias to action and integrity

Tools

Salesforce

Job description

Box is seeking a Manager, Commercial Sales Strategy and Operations to shape our GTM motion across Demand Generation, SMB, Mid‑Market, and Online Sales. You will partner with Sales and Marketing to drive a data‑driven revenue operation, rigorous forecasting, and healthy pipeline reviews.

The role requires translating complex data into clear, actionable insights for leadership, designing scalable workflows, and guiding cross‑functional alignment.