Revenue-Retention Account Manager (Hybrid | AI-Driven)

JFrog; United States; Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Equity RSU

Employee stock purchase plan

Hybrid work

Benefits package

Job summary

JFrog in the United States is seeking an Associate Account Manager, Revenue Retention to ensure seamless customer journeys and renewals across a global portfolio.

You will partner with Finance, Legal, and Deal Desk to guarantee contract accuracy, drive renewal lifecycle management, and use AI-assisted signals to surface expansion opportunities while maintaining real-time Salesforce visibility.

Qualifications

• Minimum 4 years in account management, renewals, or sales operations in a SaaS environment.
• Proven track record managing high-volume portfolios and meeting tight deadlines with attention to detail.
• Advanced proficiency in Salesforce and Excel, including deal math and pricing comparisons.
• Experience navigating contract and legal workflows (JSA, DPA, NDA).
• Strong verbal and written communication with internal and external stakeholders.
• Experience in fast-paced, high-growth tech environments with adaptable mindset.
• AI fluency for non-technical, customer-facing work.

Responsibilities

• Scale renewals by architecting quotes and opportunities across a targeted global portfolio.
• Collaborate with Finance, Legal, and Deal Desk to ensure contract accuracy and compliance.
• Maximize retention by managing end-to-end renewal lifecycle within territory, tracking signatures to close.
• Optimize Salesforce data integrity for renewal health and territory performance.
• Identify expansion opportunities using AI-assisted signals during renewal cycle.
• Orchestrate high-touch communications and own contract and legal-adjacent processes end-to-end.
• Evolve renewal motion with AI tooling for higher-complexity accounts.

Skills

Account management

Renewals

Sales operations

High-volume portfolio management

Communication skills

Tools

Salesforce (SFDC)

Excel

MS Office Suite

Job description

JFrog in the United States is seeking an Associate Account Manager, Revenue Retention to ensure seamless customer journeys and renewals across a global portfolio.

You will partner with Finance, Legal, and Deal Desk to guarantee contract accuracy, drive renewal lifecycle management, and use AI-assisted signals to surface expansion opportunities while maintaining real-time Salesforce visibility.