Enterprise Account Manager: Retention & Growth Leader

Flosum; United States; Remote; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Variable compensation based on renewal

Direct access to leadership

Zusammenfassung

Flosum, a Salesforce-native platform company, seeks an experienced Enterprise Account Manager in the United States. You will own a book of strategic accounts, drive retention, and shepherd renewals across executive audiences including CIOs and CTOs.

You’ll move customers to our cloud-native platform, defend renewals, and uncover expansion opportunities. You will collaborate with product, support, and customer success teams to deliver value, negotiate multi-year terms, and optimize ARR.

Qualifikationen

• 7+ years in enterprise account management or equivalent sales role in B2B software.
• Experience managing multi-million ARR with strategic and smaller accounts.
• Proven ability to retain renewals and defend revenue against churn.
• Strong executive-level communication and negotiation skills.

Aufgaben

• Own renewals across your book, protecting recurring revenue.
• Build relationships with CIOs, CTOs, and IT leaders to influence decisions.
• Identify red accounts, develop save plans, and execute with urgency.
• Move customers to cloud-native platforms and justify the business case.
• Defend against competitors and complex IT architectures.
• Coordinate with product, support, and success teams to meet customer needs.
• Uncover expansion opportunities and hand to sales with a plan.
• Maintain accurate forecasts and renewal pipeline in Salesforce.

Kenntnisse

Enterprise account management

Executive relationship management

Revenue retention

Forecasting & metrics

Sales negotiation

Ausbildung

Bachelor's degree in Business

Tools

Salesforce CRM

Jobbeschreibung

Flosum, a Salesforce-native platform company, seeks an experienced Enterprise Account Manager in the United States. You will own a book of strategic accounts, drive retention, and shepherd renewals across executive audiences including CIOs and CTOs.

You’ll move customers to our cloud-native platform, defend renewals, and uncover expansion opportunities. You will collaborate with product, support, and customer success teams to deliver value, negotiate multi-year terms, and optimize ARR.