Revenue Ops Leader: Growth, Automation & Insights

Kenco Logistics; Chattanooga (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance including HSA/HRA/Fs

Dental Insurance

Vision Insurance

401(k)

Paid Time Off (PTO)

Paid Holidays

Job summary

Kenco Logistics seeks a Revenue Operations Manager to drive profitable growth by building scalable processes across Marketing and Sales, from lead acquisition to close. You will own CRM platforms, dashboards, and data governance, partnering with IT and senior leadership to improve pipeline visibility and commercial performance.

Advantageous are strong experience in CRM administration, marketing automation, and AI-enabled solutions, plus certification.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.
• 6–8 years of experience in Revenue Operations, Sales Operations, Marketing Operations, CRM administration, or related discipline.
• Salesforce Certified Administrator certification required.
• Strong Salesforce administration experience and proficiency with marketing automation platforms, preferably HubSpot.
• Strong understanding of full-funnel Marketing and Sales processes, including leads, accounts, contacts, campaigns, opportunities, and pipeline.
• Ability to analyze commercial data, build reporting, identify trends, and translate insights into recommendations.
• Experience with lead management: scoring, routing, nurturing, segmentation, personalization, lifecycle management.
• Translate business needs into system requirements, processes, workflows, and scalable solutions.
• Experience configuring CRM functionality: workflows, fields, objects, automation.
• Integrating CRM and MarTech platforms; HubSpot, LinkedIn Navigator, ZoomInfo preferred.
• Ability to apply AI capabilities to improve Marketing and Sales processes.
• Strong written and verbal communication with leaders, technical teams, end users.
• Proficiency with Excel and Office apps.
• Attention to detail, organization, self-direction.

Responsibilities

• Own and optimize Revenue Operations processes across Marketing and Sales, from lead acquisition through opportunity close.
• Serve as the Commercial SME and contact for Salesforce, HubSpot, and integrated CRM/MarTech platforms.
• Build and maintain dashboards and reporting measuring Marketing and Sales activity and pipeline performance.
• Analyze Marketing and Sales data to identify trends, insights, and opportunities for growth.
• Partner with Demand Gen and Sales to optimize lead management, scoring, routing, nurture, segmentation, and conversion.
• Standardize and automate Marketing and Sales processes and workflows.
• Translate business requirements into scalable CRM, MarTech, reporting, and automation solutions.
• Lead Commercial deployment and adoption of new CRM capabilities, modules, and AI features.
• Direct CRM development and support by IT CRM Administrator and third-party provider.
• Maintain data quality, governance, integrations, lists, and data acquisition across Marketing and Sales.
• Develop and maintain workflows, custom objects, fields, formulas, automation, and configurations.
• Create training, documentation, and standards for effective system use and data entry.
• Train Marketing and Sales users on CRM, MarTech, reporting, and related processes.
• Evaluate emerging technologies to improve productivity and decision-making.
• Manage data imports, updates, and routine CRM administration as needed.
• Troubleshoot CRM, marketing automation, email, workflow, integration, and user-access issues.
• Manage user access, permissions, authentication, record ownership, and account changes.
• Perform other duties as assigned.

Skills

CRM Administration

Data Analysis

Cross-functional Collaboration

Communication

Project Management

Strategic Thinking

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Salesforce

HubSpot

LinkedIn Sales Navigator

ZoomInfo

Job description

Kenco Logistics seeks a Revenue Operations Manager to drive profitable growth by building scalable processes across Marketing and Sales, from lead acquisition to close. You will own CRM platforms, dashboards, and data governance, partnering with IT and senior leadership to improve pipeline visibility and commercial performance.

Advantageous are strong experience in CRM administration, marketing automation, and AI-enabled solutions, plus certification.