Revenue Operations Leader — CRM & Data-Driven Growth

Kenco Group; Nashville (TN); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical insurance incl. HSA/HRA/FSA

Supplemental insurance incl. critical/

Dental Insurance

Vision Insurance

Life Insurance (Basic & Supplemental)

Short Term Disability

Long Term Disability

Paid Parental Leave

401(k)

Paid Time Off

Employer Paid Holidays

Job summary

Kenco Group seeks a Revenue Operations Manager to optimize Marketing and Sales operations from lead management to closed deals. The role emphasizes data integrity, CRM maintenance, and cross‑functional collaboration with senior leadership.

The ROM will manage dashboards, provide insights, and train teams on CRM and MarTech tools, supporting scalable growth and process improvements across the commercial organization.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 6–8 years of experience administering a Sales/Marketing system; Salesforce experience preferred.
• Salesforce Admin ADM201 and ADM211 certifications preferred.
• Proficient with Marketing Automation Software, ideally HubSpot.
• Translate business needs into requirements and support end users.
• Strong analytical skills to derive insights from marketing data.
• Excellent verbal and written communication; MS Office proficiency.
• Experience with data integration tools (Pardot, LinkedIn Navigator, ZoomInfo, D&B) preferred.

Responsibilities

• Serve as SME and main point of contact for Salesforce, HubSpot, and integrated tech.
• Collaborate with Demand and Lead Generation to support digital acquisition and nurture.
• Create and manage user access profiles including SSO, passwords, and security.
• Establish and maintain reports and dashboards for Marketing and Sales.
• Analyze data to identify optimization opportunities and growth levers.
• Provide training and documentation for accurate data entry.
• Prepare data files and upload into Salesforce using loaders.
• Oversee CRM features, custom objects, formulas, and automation workflows.
• Train teams on reports to ensure timely access to metrics.
• Troubleshoot email campaigns, workflows, or auto-responders.
• Monitor data quality and perform list maintenance.
• Evaluate new technologies to improve performance.
• Standardize collaboration processes and automate workflows.
• Oversee Salesforce modules deployment and managed services.
• Lead CRM development by 3rd party providers.
• Other duties as assigned.

Skills

Business acumen

Communication

Analytical thinking

Change management

Strategic agility

Data analysis

MS Office

Education

Bachelor's degree in Business/Marketing

Equivalent experience

Tools

Salesforce

HubSpot

Pardot

LinkedIn Navigator

ZoomInfo

D&B

Job description

Kenco Group seeks a Revenue Operations Manager to optimize Marketing and Sales operations from lead management to closed deals. The role emphasizes data integrity, CRM maintenance, and cross‑functional collaboration with senior leadership.

The ROM will manage dashboards, provide insights, and train teams on CRM and MarTech tools, supporting scalable growth and process improvements across the commercial organization.