Revenue Ops Lead: Outside Sales & CRM Optimization

Steno; United States; Remote; USD 130,000 - 156,000; Full time

Benefits offered by this job

Stock options

Premium Medical, Dental & Vision

Growth opportunities

Coaching and support from Revenue Ops

Job summary

Steno is seeking a detail-oriented Sales Operations professional to serve as the primary point of contact for Outside Sales Directors, partnering on territory planning, target setting, activity management, and performance reporting.

You will optimize HubSpot workflows, build dashboards, support sales process design, and help remove bottlenecks across teams. The role offers stock options, premium medical, dental, and vision coverage, and a competitive $130,000–$156,000 salary with incentive bonus.

Qualifications

• 3+ years of experience in Sales Operations, Revenue Operations, or a related role, ideally supporting an outside/field sales team.
• Strong CRM experience (HubSpot preferred) and are comfortable building reports, dashboards, and workflows independently.
• Solid analytical skills and are comfortable translating data into clear recommendations for sales leaders.
• Highly organized and can manage multiple stakeholder requests and projects at once without dropping the ball.
• You communicate clearly and build credibility quickly with sales leaders, even when the news isn’t what they want to hear.
• You take ownership - you don’t wait to be told something’s broken, you go find out and fix it.

Responsibilities

• Serve as the primary Sales Operations point of contact for Outside Sales Directors, partnering closely on territory planning, target setting, activity management, and performance reporting.
• Maintain and optimize CRM (HubSpot) workflows, data hygiene, and configurations specific to the Outside Sales motion.
• Build and maintain dashboards and reports that give Sales Directors and reps visibility into pipeline, forecast, and rep performance.
• Support sales process design and enforcement - qualification stages, approval processes, and handoffs to/from other teams.
• Identify and resolve operational bottlenecks affecting Outside Sales productivity, escalating or partnering cross-functionally where needed.
• Create and maintain documentation and training materials for Outside Sales tools and processes; support onboarding of new reps from a systems/process perspective.
• Partner with the broader Rev Ops team to ensure Outside Sales processes stay aligned with company-wide GTM systems and standards.

Skills

Analytical skills

Communication

Organizational skills

Stakeholder management

Problem-solving

Tools

HubSpot CRM

Dashboards tooling

Job description

Steno is seeking a detail-oriented Sales Operations professional to serve as the primary point of contact for Outside Sales Directors, partnering on territory planning, target setting, activity management, and performance reporting.

You will optimize HubSpot workflows, build dashboards, support sales process design, and help remove bottlenecks across teams. The role offers stock options, premium medical, dental, and vision coverage, and a competitive $130,000–$156,000 salary with incentive bonus.