Revenue Operations Director - New York, NY

Compass International Holdings; New York (NY); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid Time Off

Paid Family & Paternity Leave

Life Insurance

LinkedIn Learning

Employee Referral Program

Adoption Assistance Program

Employee Assistance Program

Health and Wellness Program

Employee Discounts

Employee Resource Groups

Job summary

Compass International Holdings seeks a strategic RevOps leader to establish the national Revenue Operations foundation for our Integrated Services Business Unit. You will rollout HubSpot to support 200+ sales reps across 40+ regions, partner with sales, finance, data, and marketing, and build scalable processes that improve efficiency and performance.

This role requires strong leadership, hands-on CRM design and rollout experience, data analytics fluency, and the ability to translate business

Qualifications

• 8+ years of experience in Revenue Operations or Sales Strategy/Operations roles.
• Experience owning complex CRM strategy, process design, and custom system rollouts (HubSpot platform experience a plus).
• Demonstrated expertise working with finance and data teams on KPI development and reporting rollout.
• Exceptional leadership communications skills with track record of driving change across cross-functional stakeholders.
• Diverse candidates and backgrounds encouraged to apply.

Responsibilities

• Build out the revenue operations function for the business unit and align with sales, finance, data, and marketing.
• Own the strategy, design, and rollout of HubSpot CRM and related sales workflows; refine UX based on field feedback.
• Lead CRM training and enablement across the sales organization.
• Develop scalable processes for territory and sales coverage data; maintain segmentation and territory management.
• Partner with data and analytics teams to enhance revenue reporting and data fluency across the field.
• Establish KPI and reporting frameworks to enable data-driven decision-making across regions; oversee end-to-end goal setting.

Skills

CRM strategy

Team leadership

Data analytics

Cross-functional collaboration

Strategic planning

Education

Bachelor's degree preferred

Tools

HubSpot CRM

Job description

This role reports into the SVP of Revenue Growth for our Integrated Services Business Unit—which encompasses our title, mortgage, insurance, and warranty product lines. This high-profile operational leadership role will be accountable for establishing our national Revenue Operations foundation, starting with the custom rollout of our HubSpot sales CRM to support 200+ sales team members across 40+ regions. We are looking for a strategic, collaborative RevOps leader to build scalable systems that empower our sales teams and drive performance across all markets. Successful individuals in this role can plan on earning a competitive base salary and variable compensation.

Key Responsibilities

• Strategy Development: Build out the business unit's first-ever revenue operations team. Partner with sales leaders, finance, data, sales performance & marketing teams to assess the needs, scope, and strategy for the team.
• CRM Strategy & Implementation:
  • Own the overall strategy, design, and implementation of our HubSpot CRM
  • Ensure that sales workflows are simple and effective; continuously gather field feedback to improve the user experience.
  • Lead all rollout and training of on CRM functionality and processes.
  • Build scalable processes to maintain clear territory and sales coverage data.
• Data & Analytics Enablement:
  • Partner with data, finance, and sales teams to improve our revenue focused reporting suite. Lead targeted sales training to increase reporting adoption and increase data fluency across our field organization.
  • Operationalize advanced analytics assets - including predictive modeling and agent segmentations - into core business workflows.
  • Serve as the primary liaison for field inquiries, triaging data escalations to ensure swift, effective resolution & clear prioritization for data teams.
  • Maintain segmentation, matching, and territory management.
• Goal Setting & Performance Mgmt: Establish robust KPI and reporting frameworks to enable data-driven goal-setting, performance management, and strategic decision-making across all regions. Own the end-to-end goal setting process in close partnership with sales leaders, finance, analytics and HR teams.
• Team Leadership: Build a small high-performing RevOps team with a focus on continuous feedback loops and operational consistency across markets. Provide senior leadership team with updates on department scope, strategy, and impact.

Minimum Requirements

• Bachelor's degree preferred, but not required
• 8+ years of experience in Revenue Operations or Sales Strategy/Operations roles
• Proven experience owning complex CRM strategy, process design, and custom system rollouts (HubSpot platform experience a plus).
• Demonstrated expertise in working with finance and data teams on goal-setting, KPI development, and reporting suite rollouts; in close partnership with finance, data, and sales leaders
• Exceptional leadership communications skills with a track record of driving change across diverse, cross-functional stakeholders.
• Stellar analytical capabilities, strategic vision, and a self-starter mindset focused on high-impact results.
• Diverse candidates, thinking, and backgrounds encouraged!

We are proud to offer a comprehensive benefits package to our employees including:

Benefits

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays , Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups