Revenue Ops Lead - GTM Systems & Enablement

Posh; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Posh is seeking a Revenue Operations Manager to own the GTM tech stack and the data inside it. You will manage the CRM, integrations, and automation, ensuring data quality and scalable processes for Sales, Marketing, and Customer Success.

You’ll also oversee commissions, quotas, and planning cycles, partnering with Finance to keep numbers accurate and actionable. You’ll report to the Head of Finance and collaborate across GTM leadership, with a focus on enabling fast-growing teams in a hands-on,

Qualifications

• 4–7 years in Revenue Operations, Sales Operations, or GTM Systems, including at least 2 years as the primary admin or architect of a CRM in a high‑growth environment.
• Deep hands‑on expertise in HubSpot (objects, workflows, automation, integrations, reporting).
• Experience building and running GTM enablement: onboarding, ramp programs, process training, and tool adoption.
• Experience administering commissions and quotas, with a working understanding of comp plan mechanics, accelerators, clawbacks, and SPIFs.
• Comfort building quota, capacity, and territory models in spreadsheets and supporting planning cycles with clean, defensible numbers.
• Strong data and reporting skills: SQL or equivalent, dashboard building, and the ability to turn messy CRM data into clear operating decisions.
• A builder mentality with a bias toward shipping, documenting, and iterating; comfortable managing a small team and working cross‑functionally with Finance, Product, Data, and GTM leadership.

Responsibilities

• Own the GTM systems stack: Administer and architect the CRM and surrounding tools (prospecting, enrichment, routing, sequencing, CS platform, forecasting, reporting, AI tooling) while auditing to ensure data accuracy.
• Keep the data decision‑ready: Define object models, lifecycle stages, and data standards across the funnel. Run CRM hygiene, dedupe, and data quality monitoring so pipeline, forecast, and account data can be trusted without manual cleanup.
• Run enablement: Own onboarding and ramp for new GTM hires, ongoing training on process and tooling, playbook and collateral management, and adoption tracking.
• Build reporting and dashboards: Deliver the standard set of pipeline, funnel, forecast, activity, and post‑sale (NRR, churn, renewals, adoption) reporting that leadership runs on, and make it self‑serve where possible.
• Administer compensation and commissions: Own monthly and quarterly commission calculations, comp plan documentation, rep disputes and exceptions, and SPIF tracking. Partner with Finance on accuracy, accruals, and payout timing, and on plan design changes.
• Own quota and capacity models: Build and maintain quota allocation, territory and book‑of‑business assignments, ramp assumptions, and capacity models. Keep them current as headcount, segments, and targets change.
• Support planning cycles: Provide the data, models, and tooling behind annual and quarterly GTM planning (headcount, quotas, coverage, pipeline targets), and translate approved plans into CRM configuration, quotas, and reporting.
• Own channel attribution and conversion: Know every path an organizer takes to Posh (outbound, inbound, paid, affiliates, Campus, events, renewals). Make sure every lead and deal is tagged to the right source and owner. Maintain one GMV attribution model for all teams, and track conversion by channel from first touch to first event live.

Skills

HubSpot CRM

SQL

CRM Administration

GTM Enablement

Compensation & Quotas

Data Reporting

Cross-functional Collaboration

Execution & Documentation

Tools

HubSpot

APIs

Job description

Posh is seeking a Revenue Operations Manager to own the GTM tech stack and the data inside it. You will manage the CRM, integrations, and automation, ensuring data quality and scalable processes for Sales, Marketing, and Customer Success.

You’ll also oversee commissions, quotas, and planning cycles, partnering with Finance to keep numbers accurate and actionable. You’ll report to the Head of Finance and collaborate across GTM leadership, with a focus on enabling fast-growing teams in a hands-on,