Revenue Operations & Trade Compliance Specialist

Advanced Navigation

Huntsville (AL)

On-site

USD 65,000 - 85,000

Full time

12 days ago
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Benefits offered by this job

Health insurance
401(k) retirement plan
Paid time off
Professional development budget
Education support for certifications

Job summary

Advanced Navigation in Huntsville, Alabama, seeks a Revenue Operations Specialist to manage the end-to-end order lifecycle, ensure excellent customer experience, and maintain compliance with international trade regulations. The role bridges Sales, Logistics, and Finance to ensure accurate order attribution and clean data in Salesforce.

The ideal candidate brings 2+ years in order management or trade compliance, strong customer service experience, and proficiency with Salesforce and Dynamics 365.

Qualifications

  • 2+ years of order management, sales operations, or trade compliance experience.
  • 2+ years of exceptional customer support in a fast-paced environment.
  • Hands-on proficiency with Salesforce and Microsoft Dynamics 365.
  • Solid understanding of international shipping docs and trade compliance.

Responsibilities

  • Validate customer purchase orders against quotes, terms, and availability.
  • Manage end-to-end billing and invoicing via emails and vendor portals.
  • Track orders from submission to delivery and resolve issues.
  • Oversee export compliance and secure AUKUS permits for applicable orders.
  • Maintain AUKUS permit records in Salesforce and coordinate with Logistics.
  • Process DEC03 forms for Canada and Latin America shipments.
  • Audit Salesforce entries to ensure data integrity across teams.
  • Verify sales orders align with correct account owners and attribution.
  • Perform other duties as needed.

Skills

Order management
Customer support
Salesforce CRM
Microsoft Dynamics 365
Regulatory compliance
Data hygiene
Cross-functional communication
Analytical thinking

Education

Bachelor's degree in Business Administration
Bachelor's degree in Supply Chain Management
Bachelor's degree in International Trade

Tools

Salesforce CRM
Microsoft Dynamics 365

Job description

Advanced Navigation in Huntsville, Alabama, seeks a Revenue Operations Specialist to manage the end-to-end order lifecycle, ensure excellent customer experience, and maintain compliance with international trade regulations. The role bridges Sales, Logistics, and Finance to ensure accurate order attribution and clean data in Salesforce.

The ideal candidate brings 2+ years in order management or trade compliance, strong customer service experience, and proficiency with Salesforce and Dynamics 365.

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