Revenue Operations Manager

ReturnPro LLP; Miami (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading provider of reverse logistics and returns management solutions, ReturnPro is seeking a results-driven Revenue Operations Manager to optimize revenue processes and drive engagement through scalable partnership programs. The role demands strong analytical skills, effective communication, and expertise in CRM management, primarily using HubSpot. This position offers a chance to significantly impact business growth and requires a commitment to continuous education and excellence.

Qualifications

• 3 to 5 years of experience in related fields.
• Successful previous experience as a sales representative or sales manager.
• Commitment to continuous education through workshops, seminars and conferences.

Responsibilities

• Design and implement revenue operations strategies.
• Own and optimize CRM and marketing automation tools.
• Analyze operational performance and deliver data-driven insights.

Skills

Analytical problem solving

Communication

Interpersonal skills

Negotiation

Attention to detail

Education

BS/MS degree in business administration or related field

Tools

HubSpot

Job description

Job Details

Job Location: FL Miami - Miami, FL

Salary Range: Undisclosed

Description

ReturnPro is a leading provider of reverse logistics and returns management solutions. We help retailers and brands streamline operations, recover value, and maximize customer satisfaction across every return channel. We are seeking a results-driven Revenue Operations Manager with a strong foundation in partner management and the development of scalable partnership programs. This role will lead the charge in optimizing revenue processes, managing our CRM and marketing systems (primarily HubSpot), and aligning go-to-market strategy with business growth objectives.

Primary Responsibilities/Essential Functions

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Design and implement revenue operations strategies aligned with company growth goals
• Own and optimize CRM and marketing automation tools (HubSpot) to streamline lead flow and conversion
• Collaborate across SaaS, supply chain, and ReCommerce teams to align revenue initiatives
• Manage and expand the partner program to drive engagement and incremental revenue
• Analyze operational performance and deliver data-driven insights to leadership
• Support partner onboarding, relationship management, and strategic alignment
• Lead internal training on revenue ops processes and HubSpot best practices

Qualifications

• BS/MS degree in business administration or a related field
• 3 to 5 years of experience in related fields
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Self-motivated in achieving goals and completing routine tasks
• Excellent analytical problem solving and communication skills
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Embody ReturnPro’s company values: Team, Innovation, Partnership and Sustainability
• Strong analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Ability to manage competing priorities
• Ability to succeed in a team environment
• Ability to multitask