Revenue Operations Lead, SDR Systems & Insights

Fin; Chicago (IL); Hybrid; USD 116,000 - 138,000; Full time

Benefits offered by this job

Competitive salary

Equity

Medical, dental, vision

401k plan & match

Hybrid work model

Paid time off

Job summary

Fin is seeking an analytical, execution-oriented Sales Operations Manager to join our Revenue Operations team in Chicago. You’ll partner with Sales Development to ensure tools, processes, and reporting enable efficient, scalable performance.

You’ll build dashboards, optimize lead routing, collaborate with cross-functional teams, and explore AI-enhanced workflows. The role blends process discipline with strategic influence in a fast-growing SaaS environment.

Qualifications

• Bachelor's degree or equivalent experience required.
• 4+ years of experience in Sales Operations, Revenue Operations, or related field.
• Experience supporting sales teams through reporting, process management, and execution.
• Strong analytical skills with experience using Salesforce, Excel/Google Sheets, and reporting tools to generate insights.
• Excellent project management and organizational skills with ability to multi-task.
• Strong communication and cross-functional collaboration abilities.

Responsibilities

• Support day-to-day operational needs of the Sales Development organization.
• Maintain and improve lead routing, top-of-funnel reporting, and territories.
• Build and maintain dashboards, reports, and metrics on pipeline generation and SDR performance.
• Partner with Revenue Operations to execute initiatives and tool optimizations (Outreach, Nooks).
• Collaborate with Sales, Marketing, and Customer Success to resolve issues and scale initiatives.
• Identify opportunities to leverage AI and automation to improve efficiency.

Skills

Sales Operations

Revenue Operations

Data analysis

Salesforce

Excel/Google Sheets

Cross-functional collaboration

Project management

Education

Bachelor's degree or equivalent

Tools

Outreach

Nooks

Salesforce

Job description

Fin is seeking an analytical, execution-oriented Sales Operations Manager to join our Revenue Operations team in Chicago. You’ll partner with Sales Development to ensure tools, processes, and reporting enable efficient, scalable performance.

You’ll build dashboards, optimize lead routing, collaborate with cross-functional teams, and explore AI-enhanced workflows. The role blends process discipline with strategic influence in a fast-growing SaaS environment.