Revenue Operations Lead — Salesforce & Growth Analytics

Vi; Connecticut; On-site; USD 110,000 - 140,000; Full time

Job summary

Vi is seeking a Revenue Operations Manager to own the commercial infrastructure, including Salesforce, and to serve as the strategic right hand to our commercial leadership. You will manage data, reporting, and lifecycle tracking from pipeline through renewals, partnering with Sales, Account Management, and Finance to ensure clean, scalable processes.

This role sits in Finance within a lean, high-growth AI platform.

Qualifications

• 3+ years of Revenue Operations, Sales Operations, or similar technical role in a high-growth B2B company.
• Experience with multi-product pricing models (usage-based, variable, fixed platform fees).
• Experience translating varied commercial structures into standardized processes across contracting, implementation, revenue recognition, and account management.
• Strong Salesforce expertise: Objects, Flows, Reporting, Dashboards, data architecture, integrations.
• Strong revenue analytics experience: ARR, NRR, GRR, TCV, renewals, churn, expansion, pipeline, forecasting.
• Highly analytical and technical with advanced Excel/data skills; translate complex structures into scalable systems.

Responsibilities

• Own Salesforce architecture, data structure, workflows, reporting, integrations, and CRM health.
• Build and maintain revenue reporting for Revenue, ARR, NRR, GRR, TCV, pipeline, renewals, expansions.
• Ensure contract terms, customer structures, renewals, and expansions are captured in Salesforce.
• Develop dashboards and forecasting tools for leadership visibility into commercial performance.
• Identify and implement tools, integrations, and automations to improve data quality and reduce manual processes.
• Partner with Sales, Account Management, and Finance to ensure data consistency from Salesforce to financial actuals.

Skills

Revenue Operations

Sales Operations

Salesforce expertise

Revenue analytics

Excel advanced

SQL knowledge

Tools

Data Loader

BI tools

Job description

Vi is seeking a Revenue Operations Manager to own the commercial infrastructure, including Salesforce, and to serve as the strategic right hand to our commercial leadership. You will manage data, reporting, and lifecycle tracking from pipeline through renewals, partnering with Sales, Account Management, and Finance to ensure clean, scalable processes.

This role sits in Finance within a lean, high-growth AI platform.