Revenue Operations Lead: Forecasting, Data & GTM Systems

Napster Corp.; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health plans

401(k) plan

Paid time off

Parental leave

Job summary

Napster Corp is seeking a Revenue Operations Manager to act as the operational backbone of our go-to-market engine within Finance. You will own systems, data, and processes for forecasting, quota design, and compensation, ensuring the GTM has robust reporting and CRM architecture to execute.

You will collaborate with Sales, Finance, and Marketing to deliver real-time dashboards, accurate pipeline insights, and supported compensation plans, influencing revenue outcomes and financial planning.

Qualifications

• 3–6 years of experience in Sales Operations, Revenue Operations, or a related analytical/GTM role (SaaS or tech industry preferred).
• Hands-on CRM administration experience (Salesforce, HubSpot, or similar) — you can build reports, dashboards, and workflows without relying on IT.
• Strong analytical skills with advanced Excel/Google Sheets proficiency; SQL a strong plus.
• Experience supporting or administering sales compensation/commission programs.
• Track record of building sales reporting and forecasting models from the ground up.
• Excellent communication skills — translate data into clear recommendations for sales and finance leadership.
• Comfort working within a finance function — understanding of accruals, revenue recognition basics, and audit/compliance expectations around compensation calculations.

Responsibilities

• Own the sales tech stack for Finance— optimize CRM (e.g., Salesforce/HubSpot) and adjacent tools, ensuring data integrity and adoption across the sales org.
• Drive forecasting and pipeline management — build dashboards and reporting for real-time visibility into pipeline health, conversion rates, and forecast accuracy.
• Support quota and territory design — partner with Sales & Partnership Leadership and Finance to set quotas and territories based on historical performance and market opportunity.
• Administer sales & partner sales compensation — calculate and validate commission payouts; own the commission accrual process in coordination with Accounting.
• Tie data to financial planning — partner with FP&A to ensure pipeline and bookings data flow into revenue forecasts, budgets, and board reporting.
• RevOps owns process/data model/reporting for product data and consumption tracking to support stakeholders.
• Analyze product uptake and funnel performance — identify bottlenecks and trends; recommend improvements to improve conversion and cycle time.
• Partner cross-functionally — work with Sales, Partner and Marketing, Finance, and Success to ensure data consistency and aligned reporting across revenue funnel.
• Support strategic planning — provide data and analysis for annual/quarterly planning, board reporting, and executive reviews.

Skills

CRM administration

Forecasting

Data analytics

Cross-functional collaboration

Communication

Tools

Salesforce

HubSpot

Looker

Tableau

Power BI

SQL

Job description

Napster Corp is seeking a Revenue Operations Manager to act as the operational backbone of our go-to-market engine within Finance. You will own systems, data, and processes for forecasting, quota design, and compensation, ensuring the GTM has robust reporting and CRM architecture to execute.

You will collaborate with Sales, Finance, and Marketing to deliver real-time dashboards, accurate pipeline insights, and supported compensation plans, influencing revenue outcomes and financial planning.