Revenue Operations Lead, B2C Growth & Analytics

Wayfair; Boston (MA); Hybrid; USD 99,000 - 110,000; Full time

Job summary

Wayfair in Boston is seeking a Revenue Operations Manager to translate strategic priorities into structured execution. You will partner across Sales, Technology, Marketing and Finance to optimize the customer journey and deliver data-driven insights for decisive action.

We value a proactive leader who balances near-term delivery with long-term roadmaps, coaching the team and aligning cross-functional priorities to drive measurable results in a hybrid, in-office role from our Boston HQ.

Qualifications

• Experience in revenue/sales operations or related roles supporting commercial teams.
• Strong project management, timelines, and stakeholder feedback handling.
• Analytical skills to turn data into actionable tasks and insights.

Responsibilities

• Understand qualitative and quantitative trends through cross-functional collaboration.
• Develop near-term action plans and longer-term roadmaps aligned with sales priorities.
• Lead initiatives from problem definition through execution with milestones and updates.
• Identify AI/automation opportunities to improve sales effectiveness and customer experience.
• Scope projects and drive execution to deliverables and stage-gate milestones.
• Prioritize work across the portfolio and coordinate capacity across teams.
• Lead and develop a team responsible for project execution and analysis.

Skills

Revenue Operations

Project Management

Analytics

Cross-functional

Communication

AI/Automation

Education

Bachelor's degree

Job description

Wayfair in Boston is seeking a Revenue Operations Manager to translate strategic priorities into structured execution. You will partner across Sales, Technology, Marketing and Finance to optimize the customer journey and deliver data-driven insights for decisive action.

We value a proactive leader who balances near-term delivery with long-term roadmaps, coaching the team and aligning cross-functional priorities to drive measurable results in a hybrid, in-office role from our Boston HQ.