Revenue Operations Associate, B2B Strategy & Enablement

Wayfair; Honolulu (HI); On-site; USD 60,000 - 90,000; Full time

Job summary

Wayfair Professional’s North American B2B Sales Enablement team is seeking a collaborative, analytical Associate to help drive the B2B agenda. The role partners with Sales and enablement teams to optimize the sales process and exceed targets.

You will analyze trends, scope data requests, and translate insights into actionable plans, coordinating with cross-functional teams to deliver steady improvements and better customer and seller experiences.

Qualifications

• 0-2 years of experience in sales enablement, project / program management, strategy & operations, or similar roles supporting Sales, Customer Service, or Marketing teams.
• Ability to understand and empathize with diverse stakeholders across functions, and tailor messaging / communication appropriately to ensure resonance; ability to create consistent messaging about complex projects, flexing to audience needs but creating cohesion on the objective and guiding principles.
• Ability to break down complex, ambiguous problems into logical objectives, translating sales needs into discrete, actionable steps for partner teams to execute.
• Passion for working collaboratively across functions to drive operational improvements and projects.
• Ability to manage processes efficiently by scoping logical steps from ideation to project completion.
• Ability to synthesize insights from data analysis and understanding trends.

Responsibilities

• Understand qualitative and quantitative trends in the business through active “voice of seller” engagement, strong knowledge of short/long‑term KPI trends
• Scope data requests for analytics teams to execute, and interpret results to understand business trends (validating qualitative feedback)
• Create short‑term action plans to address underperformance and/or accelerate positive trends, with clear asks, milestones and deliverables
• Align and alert partner teams to execute
• Communicate progress and resolutions to partner teams and sales team members
• Scope and execute medium/long‑term projects and initiatives
• Assist in scoping project initiatives, ensuring project management operational excellence through clear deliverables, resource needs, timelines, and cross‑functional involvement
• Drive execution to project deliverables, including hitting stage gate milestones, preparing / delivering updates to L4+ Sales / cross‑functional teammates, incorporating feedback
• Coordinate cross‑functional teams and resources, assessing and acting on tradeoffs across the business (e.g., across sales programs, tech resources)

Skills

Sales enablement

Project management

Data analysis

Cross-functional collaboration

Strategic thinking

Job description

Wayfair Professional’s North American B2B Sales Enablement team is seeking a collaborative, analytical Associate to help drive the B2B agenda. The role partners with Sales and enablement teams to optimize the sales process and exceed targets.

You will analyze trends, scope data requests, and translate insights into actionable plans, coordinating with cross-functional teams to deliver steady improvements and better customer and seller experiences.