Revenue Operations Director, Global COE & AI

Workday, Inc.; Chicago (IL); Hybride; USD 185 000 - 277 000; Plein temps

Avantages offerts par ce poste

Flexible work arrangement

Résumé du poste

Workday, Inc. is seeking a Revenue Operations Director for the Customer Success & Solutions COE in Chicago, IL. You will act as the strategic operating partner, shaping the cross-COE state of the business and driving efficiency at scale, reporting to the SVP, Revenue Operations, AI & Function Operations.

You will unify planning, establish dashboards, and lead projects across CS, VM, SC/EA while partnering with COE leaders to craft a data-backed narrative for executives.

Qualifications

• Strategic Execution: 8+ years SaaS experience scaling strategy (Design → Pilot → Scale) across customer-facing functions.
• Cross-Functional Operations: Deep expertise spanning both presales and post-sales operational domains.
• Planning and Analysis: Proven track record in consumption/usage models and planning methodology.
• Stakeholder Leadership: Leading across matrixed structures (functional vs. Geo), negotiating RoEs, driving change management.
• Management: Coordinating workload, prioritizing, coaching and developing teams for outcomes.

Responsabilités

• Unify Operating Rhythm: Establish shared planning, reviews, and reporting across CS, VM, and SC/EA.
• Strategic Rigor & Prioritization: Own cross-COE priority roadmap.
• Rules of Engagement: Co-author ownership, handoffs, and escalation boundaries.
• Planning Methodology & Advisory: Deliver planning models and liaise with SVP, COE.
• Global Performance Design & Reporting: Establish metrics and cadence for regional and global performance.
• Project Ownership: Run cross-COE projects from start to finish.
• Strategic Narrative Support: Build a cohesive narrative with data for leadership.

Connaissances

Strategic Execution

Cross-Functional Operations

Planning and Analysis

Stakeholder Leadership

Management

Description du poste

Workday, Inc. is seeking a Revenue Operations Director for the Customer Success & Solutions COE in Chicago, IL. You will act as the strategic operating partner, shaping the cross-COE state of the business and driving efficiency at scale, reporting to the SVP, Revenue Operations, AI & Function Operations.

You will unify planning, establish dashboards, and lead projects across CS, VM, SC/EA while partnering with COE leaders to craft a data-backed narrative for executives.