RevOps & Analytics Director: GTM Engine & Growth

RevOps Report; New York (NY); Hybrid; USD 210,000 - 221,000; Full time

Benefits offered by this job

Equity

401K

Medical plans

Dental plans

Job summary

Grubhub, a Wonder company, seeks a Director to lead Revenue Operations & Analytics for Grubhub for Business. This role will own the GTM tech stack and analytics across Sales, Onboarding and Account Management, guiding a small senior team to optimize the customer journey from lead to lifecycle.

The ideal candidate combines strategic vision with hands-on execution, delivering fast, data-driven decisions, building dashboards, and shaping org design and territories to drive growth.

Qualifications

• 10+ years in revenue operations and analytics supporting B2B sales teams.
• 5+ years leading teams including hiring, coaching, and promoting.
• Thorough understanding of sales funnels and metrics; experience with high-volume outbound lead gen.
• Experience with success funnels and retention metrics; consumption-based products.
• Quantified results track record.
• Thrives in ambiguous, fast-changing startup-like environment.
• Strong analytical skills; proficient in SQL and BI tools; hands-on.
• Expert-level Salesforce and Gong/Salesloft/Outreach; Chili Piper, LeanData, and ChurnZero a plus.

Responsibilities

• Drive the success of the whole business as a member of the Grubhub for Business senior leadership team.
• Lead and inspire a senior team of 4–5 problem-solvers — develop them, stretch them, and promote them while building a strong culture.
• Oversee the full customer journey to improve acquisition, retention and expansion by owning workflows, processes, tools and metrics our frontline teams run on; constantly iterate and improve.
• Own the GTM tech stack, from first lead through the full customer lifecycle. Ensure we have the right tools, obsess over setups, put automation and AI to work, and get everything each tool has to give.
• Run the rhythm of the business: the dashboards our teams run on every day, the WBR covering detailed metrics each week, the monthly exec MBR.
• Spot the biggest business problems in the numbers and solve them. No boiling the ocean, just smart targeted analysis, done fast, and the ability to figure out the right next move.
• Run forecasts, quota setting, comp plan design & administration. Act as a thought partner on floor design (org, roles, territories).

Skills

Revenue ops

Analytics

Team leadership

Sales funnels

SQL

BI tools

Salesforce

Gong

Salesloft

Tools

Salesforce

Gong

Salesloft

Outreach

Chili Piper

LeanData

ChurnZero

Job description

Grubhub, a Wonder company, seeks a Director to lead Revenue Operations & Analytics for Grubhub for Business. This role will own the GTM tech stack and analytics across Sales, Onboarding and Account Management, guiding a small senior team to optimize the customer journey from lead to lifecycle.

The ideal candidate combines strategic vision with hands-on execution, delivering fast, data-driven decisions, building dashboards, and shaping org design and territories to drive growth.