Director, Premium Sales & Member Experience

Live Nation Entertainment Inc; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Concert tickets

401(k) with company match

Caregiver leave

Tuition reimbursement

Volunteer time off

Job summary

Live Nation Entertainment, Inc. is seeking a Director of Premium Sales & Service to drive long-term retention and growth of full-season, membership, group, and hospitality program members across designated venues and regions.

The role emphasizes relationship-building, proposals, upselling, and achieving revenue targets, while collaborating with Sales Coordinators and the Regional Director to ensure top-tier show experiences.

Qualifications

• Three to five years direct business-to-business sales experience, preferably in premium seat sales, ticketing sales, and/or membership sales.
• Demonstrated ability to build and maintain client relationships at all organizational levels.
• Proven track record in meeting or exceeding sales and service targets.

Responsibilities

• Establish, nurture and maximize relationships with existing members; renew full season memberships through calls, emails, seat visits and events.
• Design, present and execute annual proposals to premium clients and referrals.
• Develop new business opportunities by referrals, prospecting, and upselling current accounts.
• Meet and exceed activity, appointment and revenue goals while surpassing member expectations.
• Act as venue sales ambassador, partnering with local CVBs and associations.

Skills

B2B sales

Relationship building

Prospecting

Account management

Sales strategy

Communication

Time management

Education

Bachelor’s degree in sports/entertainment management, business or related field

Tools

Archtics

Salesforce

Job description

Live Nation Entertainment, Inc. is seeking a Director of Premium Sales & Service to drive long-term retention and growth of full-season, membership, group, and hospitality program members across designated venues and regions.

The role emphasizes relationship-building, proposals, upselling, and achieving revenue targets, while collaborating with Sales Coordinators and the Regional Director to ensure top-tier show experiences.