Revenue-Driven Customer Service Manager - Remote

Egreenservices; Concord (NH); Remote; USD 86,000 - 131,000; Full time

Benefits offered by this job

Mentorship

Remote work options

Job summary

A24 in Concord, NH is seeking a Customer Service Manager to drive momentum in Call Center Operations. This role owns outcomes and expects analytical thinking to shape results.

You will run trade shows and pop-ups across NH, design email sequences that get opened, monitor pricing, and analyze campaign metrics to optimize revenue. A mentor will support your rise and remote options are available.

Qualifications

• Demonstrated comfort presenting to manager leadership.
• A point of view on A24's space, sharpened by your own reading.
• Customer-focused outlook with strong interpersonal skills.
• Strong working knowledge of Leadership and Customer Feedback Analysis.

Responsibilities

• Run point on trade shows and pop-ups throughout NH.
• Stand up email sequences that get opened, not buried.
• Keep a finger on competitor pricing across NH.
• Analyze campaign metrics and optimize spend against revenue targets.
• Push Cross-selling adoption so the NH team stops flying blind.

Skills

Leadership

Interpersonal skills

Presenting to leadership

Customer feedback analysis

Job description

A24 in Concord, NH is seeking a Customer Service Manager to drive momentum in Call Center Operations. This role owns outcomes and expects analytical thinking to shape results.

You will run trade shows and pop-ups across NH, design email sequences that get opened, monitor pricing, and analyze campaign metrics to optimize revenue. A mentor will support your rise and remote options are available.