Revenue-Driven Customer Service Manager

Energy Innovation Corp; Woodbury (MN); On-site; USD 96,000 - 147,000; Full time

Benefits offered by this job

Health insurance

Growth path to senior sales marketing

Job summary

CBRE Group in Woodbury, MN is seeking a Marketing-to-Revenue oriented Customer Service Manager in a contract role. You will build landing pages to convert curiosity into demos and use Zendesk data to rank leads, reporting ROI to guide budgeting.

You'll represent a hands-on professional who can draft cold outreach, manage territory, and ensure first-call resolutions with leadership checks for MN reviews. Competitive pay and health coverage provided.

Qualifications

• Experience using Zendesk in sales/marketing scenarios.
• Strong collaboration and communication skills.
• Ability to translate marketing into revenue outcomes.

Responsibilities

• Build landing pages that turn Woodbury curiosity into demo bookings
• Pair Zendesk insight with gut feel to rank the hottest leads
• Report on attribution and channel ROI to inform the $96,000 - $147,000 budget cycle
• Draft the cold-outreach copy that survives a manager buyer's inbox
• Walk the Woodbury, MN territory and know it better than the map
• Build the First Call Resolution report leadership checks before the MN review

Skills

Zendesk

Cold Call

Analytical Thinking

Stakeholder Alignment

Collaboration

Tools

Zendesk

Avaya

Job description

CBRE Group in Woodbury, MN is seeking a Marketing-to-Revenue oriented Customer Service Manager in a contract role. You will build landing pages to convert curiosity into demos and use Zendesk data to rank leads, reporting ROI to guide budgeting.

You'll represent a hands-on professional who can draft cold outreach, manage territory, and ensure first-call resolutions with leadership checks for MN reviews. Competitive pay and health coverage provided.