Revenue Cycle Systems Training Lead

Westchester Medical Center Health Network; West Nyack (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Revenue Cycle Training Representative to design and deliver comprehensive training for system upgrades, updates, and process changes across Revenue Cycle departments.

The role requires educating staff, managers, and clinicians through group and one-on-one sessions, ensuring policy understanding and workflow alignment. Strong MS Office skills and experience coordinating multi-department training are essential.

Qualifications

• 4 years of experience in systems support applications and/or training in a healthcare setting.
• 5 years of experience working in multiple departments within the Revenue Cycle.
• 1 - 3 years of experience coordinating and training employees.

Responsibilities

• Develop training for Revenue Cycle system upgrades, annual updates, or process changes as needed.
• Coordinate and provide application software training and education to Revenue Cycle personnel and/or internal customers as requested.
• Must be an intermediate to extensive PC user, and be able to maintain (create, edit, professional output) Microsoft Office products efficiently.
• Create and/or maintain a Revenue Cycle new hire orientation and continuing education program.
• Develop and deliver revenue cycle training materials and orientation with system proficiency and technology.
• Develop, maintain, and publish training schedule and communications such as bulletin boards and newsletters for new hire and ongoing training activities.

Skills

Training design

Workflow analysis

Interdepartmental coordination

Public speaking/training

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Visio

Job description

Westchester Medical Center Health Network is seeking a Revenue Cycle Training Representative to design and deliver comprehensive training for system upgrades, updates, and process changes across Revenue Cycle departments.

The role requires educating staff, managers, and clinicians through group and one-on-one sessions, ensuring policy understanding and workflow alignment. Strong MS Office skills and experience coordinating multi-department training are essential.