Revenue Cycle Services Training and Projects Lead

The Ohio State University; Columbus (OH); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

State retirement plan

Job summary

The Ohio State University College of Dentistry is seeking a Revenue Cycle Services Training and Projects Lead to oversee training across Registration, Student Scheduling, and Patient Financial Services. The role develops materials, directs cross training, and ensures proficiency improvements while seeking process efficiencies across the revenue cycle.

Responsibilities include leading training initiatives, coordinating with leadership, and serving as a key representative for EHR enhancement

Qualifications

• 4 years Dental/Medical Office experience.
• Proven experience guiding and coordinating workflow.
• Proven ability to communicate effectively with higher levels of leadership, and make independent decisions.
• 6-10 years Dental/Medical Office experience (Desired Qualifications).
• Knowledge of electronic health record (EHR) software.

Responsibilities

• Oversee training of revenue cycle functions across the college.
• Develop training materials and direct cross training.
• Maintain ongoing proficiency and improvement of capabilities across the college.
• Identify opportunities for efficiencies and improvements in revenue cycle processes.
• Represent the college in electronic health record enhancement opportunities.

Skills

Dental/Medical Office experience

Workflow coordination

Communication with leadership

Independent decision making

Initiative on projects

Tools

EHR software

Job description

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Revenue Cycle Services Training and Projects Lead

Department: Dentistry | Patient Financial Services

The Ohio State University College of Dentistry is seeking a Revenue Cycle Services Training and Projects Lead for the Registration, Student Scheduling, and Patient Financial Services areas. The Dental Clinics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients and students. The Revenue Cycle Services Training and Projects Lead functions as a key member of the Revenue Cycle Team at the College of Dentistry. This lead position is responsible for overseeing the training of revenue cycle functions across the college, ensuring that specific revenue cycle functions (registration, scheduling, cashiering, insurance billing, prior authorization, etc..) are all shared across all revenue cycle areas where appropriate. Position will be responsible for developing training material, directing cross training, and maintaining ongoing proficiency and improvement of capabilities across the college. In addition to leading training across the college the position will look to recommend opportunities for efficiencies and improvements in the revenue cycle processes at the college. Position will have a key role in any of these projects as they arise. Position will also serve as a representative for the college in any electronic health record enhancement opportunities. This position may include weekends and evening work.

Work Schedule

Monday - Friday 7:30am - 4:30pm. Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers.

Requirements

• 4 years Dental/Medical Office experience
• 4 years Dental/Medical Office front desk, operations, scheduling, and or billing experience
• Proven experience guiding and coordinating workflow
• showing initiative to assist on large projects through indirect management of staff
• proven ability to communicate effectively with higher levels of leadership, and make independent decisions
• and or equivalent combination of education and experience

Desired Qualifications

• 6-10 years Dental/Medical Office experience
• knowledge of electronic health record (EHR) software
• very detailed oriented
• developed organizational skills
• excellent verbal and written communication skills
• a high level of proficiency using Microsoft Office in a business environment
• ability to complete appropriate correspondence to maintain patient communication
• self-motivated individual capable of making informed decisions independently
• open to develop and create on-going process improvements
• working as a team member and has high level of emotional intelligence
• able to develop positive working relationships with a diverse population
• creates and analyzes patient data with a high level of accuracy
• Previous experience in training and/or business office operations preferred
• Previous Revenue Cycle and Electronic Health Record training experience in developing curriculum, training plans and teaching materials strongly recommended

Compensation

The Targeted Hiring Range for this position is $19.47 - $25.29. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

Additional Information

FUNCTION: Finance

SUBFUNCTION: Revenue Cycle Services

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T4

Location: Postle Hall (0024) Position Type: Regular Scheduled Hours: 40 Shift: First Shift

Background Check

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank You

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center.

Equal Opportunity Statement

The university is an equal opportunity employer, including veterans and disability.

Employer Value Statement

At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties - including a job that’s right for you.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Culture

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence - and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.