Dental Front Office Coordinator

The Ohio State University; Columbus (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

The Ohio State University College of Dentistry seeks a full-time, Monday–Thursday evening Patient Revenue Cycle Senior Coordinator to support our evening clinic programs. This role handles check-in/check-out, appointment follow-ups, and insurance billing, ensuring accurate cashiering and efficient revenue cycle operations.

Located in Postle Hall, the position is 40 hours/week with a 9:00 am–8:00 pm schedule.

Qualifications

• 2+ years of customer service or communications experience.
• Experience analyzing and interpreting information and using computers/related equipment.

Responsibilities

• Manage revenue cycle functions including check-in/check-out, scheduling follow-ups, insurance billing and cashiering.
• Support evening clinic operations and patient financial services with accuracy and professionalism.

Skills

Customer service

Data entry

Office software

Verbal communication

Tools

Microsoft Office

Job description

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Job Title: Dental Front Office Coordinator Department: Dentistry | Pre-Doctoral Restorative and Prosthetic

The Ohio State University College of Dentistry is seeking a full time, Monday – Thursday evening Patient Revenue Cycle Senior Coordinator to support our evening clinic programs.

This position serves as integral members of the clinic staff, and patient financial services teams in the College of Dentistry. The full time position will specifically be responsible for all revenue cycle functions for our evening clinic included, but not limited to, check in, check out, scheduling follow up appointments, Insurance billing and cashiering functions.

Full Time – Mon-Thur evening, 9:00 am-8:00 pm (40 Hrs/Week)

Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers.

Required: 2 years’ experience in customer service or communications, including analyzing & interpreting information, operation of computer and related peripheral equipment, and in information research & analysis.

Desired: 2-4 years’ experience customer service with direct (in person) contact, preferably Healthcare, Dental/Medical office environment, experience using computers to generate a variety of materials ranging from basic to complex; considerable data entry experience with a high level of proficiency using Microsoft Office (word and excel); ability to use basic office equipment; fax machines, copiers / printers, laminators; a high level of verbal and written skills; ability to contribute and work within a face-paced team environment.

Targeted Pay Range: $18.37 - $23.99 (based on experience and education)

FUNCTION: Finance

SUBFUNCTION: Revenue Cycle Services

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T3

Additional Information:Location:Postle Hall (0024)Position Type:RegularScheduled Hours:40Shift:Second Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.