Revenue & Billing Operations Leader

Stord; United States; Hybrid; USD 180,000 - 250,000; Full time

Job summary

Stord is seeking a strategic leader to own Revenue and Billing Operations across our 3PL platform, spanning fulfillment, parcel, and software services. The role sits at the intersection of Finance, Operations, and Engineering, shaping the organization and driving AI-enabled capability to scale US, Canada, and UK operations.

You will design scalable processes, translate complex client agreements into billing logic, and partner across functions to optimize revenue realization and margins.

Qualifications

• 12–18 years progressive experience in revenue operations or related roles.
• Experience designing or transforming a revenue/billing function at scale.
• Strong understanding of complex billing models and ASC 606.

Responsibilities

• Set multi-year vision for Revenue and Billing Operations across a multi-service platform.
• Own end-to-end, contract-driven billing processes across parcel and fulfillment services.
• Design scalable data flows and automate billing logic with Engineering and Data teams.
• Ensure compliant revenue recognition and produce clear revenue/margin reporting.
• Lead AI adoption within the function and drive automation for billing and invoicing.
• Build and mentor directors and managers to strengthen leadership depth.

Skills

Revenue operations

Billing systems

Cross-functional collaboration

Financial analysis

Job description

Stord is seeking a strategic leader to own Revenue and Billing Operations across our 3PL platform, spanning fulfillment, parcel, and software services. The role sits at the intersection of Finance, Operations, and Engineering, shaping the organization and driving AI-enabled capability to scale US, Canada, and UK operations.

You will design scalable processes, translate complex client agreements into billing logic, and partner across functions to optimize revenue realization and margins.