Returns & Inventory Specialist — Backroom & Logistics

Lowe's Companies, Inc.; Scarborough (ME); On-site; USD 47,279,000 - 53,010,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) match

Paid time off

Job summary

Lowe's Companies, Inc. is seeking a Back-End Clerk to manage customer returns, RTV/RTM processes, and backroom organization. You will coordinate with store teams and vendors to ensure accurate credits, replacements, and proper disposition of returned goods.

The role emphasizes inventory accuracy, documentation, safety, and support for receiving and stock teams in a fast-paced retail environment.

Qualifications

• High school diploma or GED.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns according to policies.
• Execute RTV/RTM including documentation, packaging and shipment prep.
• Coordinate vendor credits and replacements.
• Sort and disposition returned merchandise (restock/return/dispose).
• Maintain records of all return transactions and documentation.
• Assist with receiving shipments and verify merchandise.

Skills

Returns processing

RTV/RTM processes

Vendor coordination

Inventory accuracy

Customer support

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. is seeking a Back-End Clerk to manage customer returns, RTV/RTM processes, and backroom organization. You will coordinate with store teams and vendors to ensure accurate credits, replacements, and proper disposition of returned goods.

The role emphasizes inventory accuracy, documentation, safety, and support for receiving and stock teams in a fast-paced retail environment.