Returns & Inventory Logistics Specialist

Lowe's Companies, Inc.; Pace (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. in Pace, FL is seeking a Back-End Clerk within the Receiving Office to process returns, manage RTV/RTM workflows, and support receiving and inventory tasks. You will help ensure accurate records, proper labeling, and safe operations.

Role emphasizes collaboration with store teams, vendor communications, and documenting daily activities to maintain smooth product flow and storefront readiness.

Qualifications

• High school diploma or GED.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns in accordance with company policies and procedures.
• Execute RTV and RTM processes, including documentation, packaging, and shipment preparation.
• Coordinate vendor credits and replacements as required, following established guidelines.
• Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy.
• Maintain accurate records of all return transactions and associated documentation.
• Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation.
• Process receiving paperwork and update inventory systems accurately.
• Ensure merchandise is properly labeled, stored, and routed to appropriate locations (sales floor, backroom, or return processing).
• Support inventory accuracy through routine checks and report discrepancies to leadership.
• Generate and review standard reports related to returns, damaged goods, and inventory exceptions.
• Coordinate with receiving and store teams to ensure efficient product flow.
• Maintain organization of backroom and return areas.
• Follow all safety procedures related to material handling, hazardous materials, and equipment use.
• Identify and properly handle hazardous or restricted items in accordance with guidelines.
• Maintain a clean, organized, and safe work environment.
• Provide basic support for customer return inquiries when needed.
• Communicate with vendors or manufacturers to facilitate returns, credits, or replacements following standard procedures.
• Back-End Clerk plays a key role within the Receiving Office, supporting administrative and logistical functions, including record retention, inbound/outbound truck schedules, and daily/weekly reports.
• This individual may be held accountable for other duties as assigned

Skills

Receiving paperwork

Inventory receiving

Warehouse data entry

Vendor communication

Retail returns

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. in Pace, FL is seeking a Back-End Clerk within the Receiving Office to process returns, manage RTV/RTM workflows, and support receiving and inventory tasks. You will help ensure accurate records, proper labeling, and safe operations.

Role emphasizes collaboration with store teams, vendor communications, and documenting daily activities to maintain smooth product flow and storefront readiness.