Returns & Inventory Specialist (Back End)

Lowe's Companies, Inc.; Cranberry Township (Butler County); On-site; USD 18,000 - 23,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Back-End Clerk to handle returns, RTV/RTM processing, and coordination with vendors within the Receiving Office. The role emphasizes accurate documentation, inventory integrity, and collaboration with store teams.

The position involves receiving paperwork, inventory updates, and ensuring proper labeling and storage of returned goods across sales floor, backroom, or return processing areas.

Qualifications

• High school diploma or GED.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns in accordance with company policies and procedures.
• Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation.
• Coordinate vendor credits and replacements as required, following established guidelines.
• Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy.
• Maintain accurate records of all return transactions and associated documentation.
• Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation.

Skills

Returns processing

Vendor communication

Inventory control

Data entry

Record keeping

Safety compliance

Education

High school diploma or GED

Tools

Inventory management software

Receiving/PO processing

Job description

Lowe's Companies, Inc. is seeking a Back-End Clerk to handle returns, RTV/RTM processing, and coordination with vendors within the Receiving Office. The role emphasizes accurate documentation, inventory integrity, and collaboration with store teams.

The position involves receiving paperwork, inventory updates, and ensuring proper labeling and storage of returned goods across sales floor, backroom, or return processing areas.